Opened 11 years ago

Closed 8 years ago

#389 closed defect (Unsupported Version)

Neither ACPI nor APM shutdown work

Reported by: pmw Owned by: eco
Priority: major Milestone: Release version 3.19
Component: ACPI PSD Version: 3.14
Keywords: Cc: pmw


Not really sure where I should submit this problem, but I think it is more likely that ACPI has a problem than eWorkPlace.

I cannot get my computer to power down after shutdown. I tried all four possibilites that eWP gives me when "Power-off computer" is on:

  • ACPI (ACPI level: 3.14), with and without Delay checked
  • APM (APM level: 1.2), with and without Delay checked

When using the ACPI option, the shutdown "hangs" with the dialog "releasing filesystems" still visible. When using the APM option, the screen is black. I will attach the three eshutdown.log files that I have. The system config is the same as in ticket 388.

Please let me know how I can provide more information and if I should also open a bug on eWP/XWP.

Attachments (1) (3.4 KB) - added by pmw 11 years ago.
zipped eshutdown log files

Download all attachments as: .zip

Change History (7)

Changed 11 years ago by pmw

zipped eshutdown log files

comment:1 Changed 11 years ago by pmw

I should add that the "Power Off" option of the Power object does not really work, either. It does not switch off the power, but instead only fully hangs the system, so that the display isn't updated any more and even the mouse pointer is frozen. I waited quite a while, but the power was never switched off afterwards.

comment:2 in reply to: ↑ description Changed 11 years ago by wuno

Replying to pmw:

When using the ACPI option, the shutdown "hangs" with the dialog "releasing filesystems" still visible.

Is animation of shutdown switched on? If yes, switch it off, it makes trouble on some systems.

comment:3 Changed 11 years ago by pmw

No, that does not help. I also updated to ACPIPRE2_2009-03-17.ZIP without any real change. (Now sometimes the "releasing filesystems" dialog vanishes but power off still never happens.)

comment:4 Changed 11 years ago by pmw

(I meant ACPIPRE2.ZIP dated 2009-03-17)

comment:5 Changed 11 years ago by pmw

I made an experiment and removed all arguments from the ACPI.PSD line in Config.sys. This caused SMP to disappear so that the system only sees a single core, but now shutdown works with ACPIPRE2.ZIP. Of course that is a workaround that I don't want to use, so I would be interested in testing any new versions, if developers told me so.

comment:6 Changed 8 years ago by dazarewicz

  • Resolution set to Unsupported Version
  • Status changed from new to closed

This ticket is really old and not really relevant to the current software. If you still have problems with the current version, please open a new ticket.

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