Opened 16 years ago

Closed 13 years ago

#389 closed defect (Unsupported Version)

Neither ACPI nor APM shutdown work

Reported by: Peter Weilbacher Owned by: eco
Priority: major Milestone: Release version 3.19
Component: ACPI PSD Version: 3.14
Keywords: Cc: Peter Weilbacher

Description

Not really sure where I should submit this problem, but I think it is more likely that ACPI has a problem than eWorkPlace.

I cannot get my computer to power down after shutdown. I tried all four possibilites that eWP gives me when "Power-off computer" is on:

  • ACPI (ACPI level: 3.14), with and without Delay checked
  • APM (APM level: 1.2), with and without Delay checked

When using the ACPI option, the shutdown "hangs" with the dialog "releasing filesystems" still visible. When using the APM option, the screen is black. I will attach the three eshutdown.log files that I have. The system config is the same as in ticket 388.

Please let me know how I can provide more information and if I should also open a bug on eWP/XWP.

Attachments (1)

eshutdown_logs_pmw.zip (3.4 KB ) - added by Peter Weilbacher 16 years ago.
zipped eshutdown log files

Download all attachments as: .zip

Change History (7)

by Peter Weilbacher, 16 years ago

Attachment: eshutdown_logs_pmw.zip added

zipped eshutdown log files

comment:1 by Peter Weilbacher, 16 years ago

I should add that the "Power Off" option of the Power object does not really work, either. It does not switch off the power, but instead only fully hangs the system, so that the display isn't updated any more and even the mouse pointer is frozen. I waited quite a while, but the power was never switched off afterwards.

in reply to:  description comment:2 by Walter Meinl, 16 years ago

Replying to pmw:

When using the ACPI option, the shutdown "hangs" with the dialog "releasing filesystems" still visible.

Is animation of shutdown switched on? If yes, switch it off, it makes trouble on some systems.

comment:3 by Peter Weilbacher, 16 years ago

No, that does not help. I also updated to ACPIPRE2_2009-03-17.ZIP without any real change. (Now sometimes the "releasing filesystems" dialog vanishes but power off still never happens.)

comment:4 by Peter Weilbacher, 16 years ago

(I meant ACPIPRE2.ZIP dated 2009-03-17)

comment:5 by Peter Weilbacher, 16 years ago

I made an experiment and removed all arguments from the ACPI.PSD line in Config.sys. This caused SMP to disappear so that the system only sees a single core, but now shutdown works with ACPIPRE2.ZIP. Of course that is a workaround that I don't want to use, so I would be interested in testing any new versions, if developers told me so.

comment:6 by David Azarewicz, 13 years ago

Resolution: Unsupported Version
Status: newclosed

This ticket is really old and not really relevant to the current software. If you still have problems with the current version, please open a new ticket.

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