Opened 10 years ago

Closed 10 years ago

#373 closed defect (fixed)

Shutdown, ASUS computer restarts

Reported by: Thomas Owned by: warpcafe
Priority: major Milestone: Release version 3.15
Component: ACPI PSD Version: 3.14
Keywords: Cc:

Description

From: Thomas

Hi, I'm running RC6 (not rc6a!) and my ASUS machine is always rebooting when I run shutdown. The PC turns off just like it looks OK but once the last fan has stopped spinning, the whole machine restarts just like if I had pushed the power button. Any idea what acpi.psd switch I could try?

Please let me know what log/debug files you need to investigate or if there is something \"newer\" I can install

Attachments (2)

gpedev_bios.zip (116.5 KB) - added by warpcafe 10 years ago.
acpi.log (9.3 KB) - added by warpcafe 10 years ago.

Download all attachments as: .zip

Change History (15)

comment:1 Changed 10 years ago by eco

e-co:

What is the model of notebook/motherboard?

http://ecomstation.ru/projects/acpitools/?action=shutdown

What are the setting in BIOS Setup related to wakeup?

comment:2 Changed 10 years ago by pasha

acpi log?

comment:3 Changed 10 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

ACPI-APIC-BAT.ZIP

comment:4 Changed 10 years ago by stevenhl

  • Milestone changed from Release version 3.15 to Feedback pending

comment:5 Changed 10 years ago by eco

  • Reporter changed from eco to Thomas

comment:6 Changed 10 years ago by warpcafe

  • Owner changed from pasha to warpcafe

Hi, unfortunately some information from my post got lost when it was transferred to trac. "I have no eCS software subscription (for eCS 2.0)". Thus, I cannot access the files mentioned. In the meanwhile, I will try to collect additional information as requested, might take another couple of hours until I get access to the machine in question again.

Thus, leaving this ticket at "feedback pending" and assigned to me.

Changed 10 years ago by warpcafe

comment:7 Changed 10 years ago by warpcafe

  • Milestone changed from Feedback pending to Release version 3.15
  • Owner changed from warpcafe to pasha

Hi I'm back. Finally.

I'm attaching a zip file which contains the screenshots from the machines BIOS and the gpedevice.exe output. Other than that, I found out:

  • I'm having the latest BIOS revision from Asus that exists (there are only 2 :) )
  • Enable/Disable? "EHCI handoff" in BIOS does not make a difference
  • Running poweroff.exe from the acpi tools produces the same behaviour
  • I used to use the eWP shutdown with no animation (did not work)
  • I changed to use eStyler shutdown and it remains the same behaviour

Machine data:

  • Manufacturer: ASUS (www.asustek.com)
  • Model: P1-P5945GCX ("P" series: P1 Desktop Barebone, Booksize)
  • Board: P5L8L SE P-P59456SC
  • BIOS: AMI, "ACPI BIOS Rev. 0201"
  • CPU: 3,05GHz Intel Celeron D
  • RAM: 2,0 GB
  • Northbridge Chipset: Intel 945GC

I guess that machine really uses bad ACPI tables... not sure though. As I pointed out, I would be willing to try out the testcase driver... however I have no access to the betazone part since I don't have a subscription for eCS 2.0... would you mind sending the ZIP via private mail? (In case you are not allowed... OK, just tell me so I can try downgrading back to RC5 to see if that improves things somehow)

Cheers, thanks a lot for the support, Thomas

Changed 10 years ago by warpcafe

comment:8 Changed 10 years ago by pasha

use testbuild ACPI-APIC-BAT.ZIP pls. And repeat check poweroff.

comment:9 Changed 10 years ago by warpcafe

Hi pasha,

where can I download the file?? I can't access the betazone or subscription areas at Mensys.

Cheers, Thomas

comment:10 Changed 10 years ago by stevenhl

  • Owner changed from pasha to stevenhl

comment:11 Changed 10 years ago by stevenhl

Thomas, you need to have a subscription to access the betazone. Do you have a subscription?

comment:12 Changed 10 years ago by warpcafe

  • Owner changed from stevenhl to warpcafe
  • Status changed from new to assigned

Hi,

goodness gracious... I can't believe it. Am I talking chinese?? This is now the 4th time that I'll be telling

  • N O , I D O N O T H A V E T H A T S U B S C R I P T I O N *

It leaves me puzzled how that information I provided in the very first contact to eco on their support forms was succeedingly LOST when they copied the stuff to trac. This is really annoying. OK, nevertheless I will get myself a subscription, then the rc6a and let you know in about a month or so when I have the time to take care of that issue again.

Cheers Thomas

comment:13 Changed 10 years ago by warpcafe

  • Resolution set to fixed
  • Status changed from assigned to closed

Heya,

fantastic success! Great Job pasha (and the rest of the team) I have installed a RC6a from scratch. In the beginning, the same results are observed:

  • eShutdown with APM: reboot
  • eShutdown with ACPI: reboot
  • eStyler shutdown: reboot

The I have installed ACPI-APIC-BAT.ZIP. Results:

  • eShutdown with APM: works!
  • eShutdown with ACPI: works!
  • eStyler shutdown: works!

( BTW: Animation for eShutdown is turned off... )

The only observation is a lot of debug/log outputs to stdout when booting. No problem for me though ;) Thanks a ton again. Feel free to ask me for additional tests or logs if required and that makes your work easier. Will now set ticket to resolved. ;)

Cheers, Thomas

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