Opened 11 years ago

Closed 7 years ago

#332 closed defect (fixed)

Acer M3A78-EM motherboard

Reported by: dgbisse Owned by: eco
Priority: major Milestone: Feedback pending
Component: ACPI PSD Version: 3.19
Keywords: Cc: dgbisse

Description

I have a new Acer M3A78-EM motherboard with a triple core AMD Phenom processor. After much messing around, I got it to work in ACPI SMP mode, using /SMP /PIC /FS /CD with ACPI 3.11 updated by ACPI12112008.

If I use no parameters, it works fine, in single processor mode (SMP 1.04a kernel). It also works perfectly, using the OS2APIC.PSD, and the old APM drivers, although it won't suspend (I haven't tried suspend with ACPI, yet).

If I try /APIC, it just hangs loading the USB drivers. If I disable the USB drivers, it goes further, but eventually takes a TRAP000d in the kernel (it appears that there were many traps, before that came up on the screen). I will attach the logs, as collected by the ACPI logs collector.

Attachments (27)

acpi-log-Model-of-your-PC.ziq (122.5 KB) - added by dgbisse 11 years ago.
trap.jpg (65.0 KB) - added by dgbisse 11 years ago.
acpi-log-Model-of-your-PC.2.ziq (120.1 KB) - added by dgbisse 11 years ago.
acpi-log-Model-of-your-PC.3.ziq (141.2 KB) - added by dgbisse 10 years ago.
POPUPLOG.OS2 (596 bytes) - added by dgbisse 10 years ago.
noparms_acpi-log-Model-of-your-PC.ziq (121.2 KB) - added by dgbisse 10 years ago.
smp_pic_acpi-log-Model-of-your-PC.ziq (121.4 KB) - added by dgbisse 10 years ago.
smp_APIC_hang.jpg (113.8 KB) - added by dgbisse 10 years ago.
smpAPIC!nodSAP0x10.jpg (55.9 KB) - added by dgbisse 10 years ago.
see text
SMPapicCD.jpg (67.6 KB) - added by dgbisse 10 years ago.
acpi-log-Model-of-your-PC_ACPI-APIC-BAT.ziq (130.8 KB) - added by dgbisse 10 years ago.
Logs with ACPI-APIC-BAT.ZIP contents loaded
POPUPLOG.2.OS2 (596 bytes) - added by dgbisse 10 years ago.
POPUPLOG.OS2, produced by esysinfo
acpi.log (13.1 KB) - added by dgbisse 10 years ago.
acpi_corrected.log (11.4 KB) - added by dgbisse 10 years ago.
Test1.jpg (53.7 KB) - added by dgbisse 10 years ago.
Test2.jpg (63.8 KB) - added by dgbisse 10 years ago.
acpi-log-Model-of-your-PC.4.ziq (141.2 KB) - added by dgbisse 10 years ago.
Trap8.jpg (116.0 KB) - added by dgbisse 10 years ago.
TrapD.jpg (120.7 KB) - added by dgbisse 10 years ago.
TrapE.jpg (125.6 KB) - added by dgbisse 10 years ago.
2010-12-29_21-52-22.jpg (221.4 KB) - added by dgbisse 8 years ago.
acpica.log (21.9 KB) - added by dgbisse 8 years ago.
ACPI1.jpg (93.9 KB) - added by dgbisse 8 years ago.
ACPI2.jpg (140.8 KB) - added by dgbisse 8 years ago.
2011-06-01_10-26-34.JPG (57.1 KB) - added by dgbisse 8 years ago.
M3A78-EMTrap.jpg (72.4 KB) - added by dgbisse 8 years ago.
acpidaemon.log (2.1 KB) - added by dgbisse 8 years ago.

Change History (81)

Changed 11 years ago by dgbisse

comment:1 Changed 11 years ago by dgbisse

When I tried to upload the logs file, the machine took a trap0008. I tried to get a photo of it, but they didn't turn out too good. Attached anyway.

Changed 11 years ago by dgbisse

comment:2 Changed 11 years ago by pasha

what is what using psd=acpi.psd /SMP /APIC ? And downgrade pls vpic.sys

comment:3 Changed 11 years ago by eco

e-co:

AMD chipset:

http://www.asus.com/products.aspx?modelmenu=2&model=2252&l1=3&l2=149&l3=639&l4=0

it's strange that you can boot the system with /SMP /PIC

comment:4 Changed 11 years ago by dgbisse

  • Version changed from 3.11 to 3.13

Updated to 3.13, using acpifu-20081127.wpi, and will upload new logs.

VPIC.SYS is, currently, dated Nov. 12 2008.

Changed 11 years ago by dgbisse

comment:5 Changed 10 years ago by dgbisse

  • Version changed from 3.13 to 3.14

I updated to ACPI 3.14, using the WPI file. New log file uploaded. There was a PROCDUMP created, when I was creating the log files. That too is uploaded (SMP processor mode), along with POPUP:OG.OS2.

Now, it runs, using /SMP /PIC /CD.

Changed 10 years ago by dgbisse

Changed 10 years ago by dgbisse

comment:6 Changed 10 years ago by dgbisse

Could not upload PROCDUMP - too big...

I will hold it. If you want it, please tell me how to get it to you.

Changed 10 years ago by dgbisse

Changed 10 years ago by dgbisse

Changed 10 years ago by dgbisse

comment:7 Changed 10 years ago by dgbisse

Files attached, as requested in the news groups: noparms_acpi-log-Model-of-your-PC.ziq - No parms on ACPI.PSD. smp_pic_acpi-log-Model-of-your-PC.ziq - /SMP /PIC on ACPI.PSD smp_APIC_hang.jpg - /SMP /APIC on ACPI.PSD, with DEBUG ACPI.PSD

Hope this helps...

comment:8 follow-up: Changed 10 years ago by pasha

What is options are use with /APIC ?

comment:9 follow-up: Changed 10 years ago by eco

e-co:

homepage of MB: http://www.asus.com/products.aspx?modelmenu=2&model=2252&l1=3&l2=149&l3=639&l4=0

SYM53C8XX - do you need this scsi adapter?

if you need SCSI then use PIC SMP: http://ecomstation.ru/projects/acpitools/?action=acpi-scsi

comment:10 in reply to: ↑ 8 Changed 10 years ago by dgbisse

Replying to pasha:

What is options are use with /APIC ?

Just /SMP /APIC, or /SMP /APIC /CD, or /SMP /APIC /CD /FS.

All have the same results, a hang at the boot logo. If I do Alt-F2, the hang is when USBOHCD.SYS tries to load (OHCD loads before EHCD).

comment:11 in reply to: ↑ 9 Changed 10 years ago by dgbisse

Replying to eco:

e-co:

homepage of MB: http://www.asus.com/products.aspx?modelmenu=2&model=2252&l1=3&l2=149&l3=639&l4=0

SYM53C8XX - do you need this scsi adapter?

if you need SCSI then use PIC SMP: http://ecomstation.ru/projects/acpitools/?action=acpi-scsi

I have tried most of what is posted on those pages. The hang in ACPI has nothing to do with the SCSI card (which I need to run my scanner). I can REM the device driver, and remove the card, and I still get the same hang, at USBOHCD.SYS, when I try to use /APIC. /PIC works fine, but the problem should be fixed, eventually.

comment:12 follow-up: Changed 10 years ago by eco

e-co:

OK, you have SCSI then SMP APIC doesn't work for you (for drivers of SCSI controller)

So.. stay with /PIC /SMP

Confirm that we can close the ticket

comment:13 follow-up: Changed 10 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

ACPI-APIC-BAT.ZIP

comment:14 Changed 10 years ago by stevenhl

  • Milestone changed from Release version 3.15 to Feedback pending

comment:15 follow-up: Changed 10 years ago by eco

e-co:

USB Legacy = Off in BIOS Setup, if this doesn't help then disable USB controllers drivers, try boot again.

comment:16 in reply to: ↑ 12 Changed 10 years ago by dgbisse

Replying to eco:

e-co:

OK, you have SCSI then SMP APIC doesn't work for you (for drivers of SCSI controller)

So.. stay with /PIC /SMP

Confirm that we can close the ticket

I have SCSI, but that has NOTHING to do with the problem. I can remove the SCSI card, and I still have the same problem. NO, you may NOT close this incident, until it is fixed.

comment:17 in reply to: ↑ 13 Changed 10 years ago by dgbisse

Replying to pasha:

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

ACPI-APIC-BAT.ZIP

Tried that. Picture smpAPIC!nodSAP0x10.jpg is with /SMP /ACPI /!NOD /SAP:0x10 as suggested, somewhere. SMPapicCD.jpg is with parameters /SMP /APIC. It still works with /SMP /PIC.

Changed 10 years ago by dgbisse

see text

Changed 10 years ago by dgbisse

comment:18 in reply to: ↑ 15 Changed 10 years ago by dgbisse

  • Cc dgbisse added

Replying to eco:

e-co:

USB Legacy = Off in BIOS Setup, if this doesn't help then disable USB controllers drivers, try boot again.

I have tried it both ways, as well as with all of the other ACPI options in BIOS. Leaving USB Legacy on, causes other problems with my external USB hard drive.

comment:19 follow-up: Changed 10 years ago by pasha

Attach log with /SMP /PIC. copy acpica$ acpi.log after boot.

comment:20 Changed 10 years ago by dgbisse

New result, while using the contents of: ACPI-APIC-BAT.ZIP.

With this code, I get a Trap0008, when I try to start Virtual PC 5.1, with a win2K guest, but it fails so early, that I am sure that it doesn't matter what the guest is. I am not able to report the rest, because the Trap message is there, only long enough to make out that it says Trap0008, then the screen is written with some meaningless garbage. Going back to the "official" 3.14 release, allows me to run VPC again.

Changed 10 years ago by dgbisse

Logs with ACPI-APIC-BAT.ZIP contents loaded

Changed 10 years ago by dgbisse

POPUPLOG.OS2, produced by esysinfo

Changed 10 years ago by dgbisse

comment:21 in reply to: ↑ 19 Changed 10 years ago by dgbisse

Replying to pasha:

Attach log with /SMP /PIC. copy acpica$ acpi.log after boot.

Logs attached, as requested. I also added POPUPLOG.OS2 that esysinfo produced. There is also a PROCDUMP, but it is too big to upload. This is with the contents of ACPI-APIC-BAT.ZIP loaded.

comment:22 Changed 10 years ago by stevenhl

  • Milestone changed from Feedback pending to Release version 3.15

Changed 10 years ago by dgbisse

comment:23 Changed 10 years ago by pasha

Need normal acpi.log from ACPI-APIC-BAT.ZIP

comment:24 follow-up: Changed 10 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

ACPI315PRE.ZIP

Need log from /SMP /PIC and photo of screen for /SMP /APIC

comment:25 Changed 10 years ago by stevenhl

  • Milestone changed from Release version 3.15 to Feedback pending

comment:26 in reply to: ↑ 24 Changed 10 years ago by dgbisse

Replying to pasha:

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

ACPI315PRE.ZIP

Need log from /SMP /PIC and photo of screen for /SMP /APIC

/SMP /APIC still just stops at loading USBOHCD.SYS.

/SMP /APIC /CD does the same.

/SMP /APIC /CD /FS causes a repeating trap, which eventually stops with that is in Test2.jpg.

/SMP /ACPI /!NOD /SAP:0x10 (as suggested earlier) gets further, but eventually stops with Test1.jpg.

/SMP /PIC still works.

Log collection with /SMP /PIC will follow.

Changed 10 years ago by dgbisse

Changed 10 years ago by dgbisse

Changed 10 years ago by dgbisse

comment:27 Changed 10 years ago by dgbisse

I have made a change to this machine. The triple core processor is out, and a quad core is in.

comment:28 Changed 10 years ago by dgbisse

I have tried ACPI v3.16 (acpi316-07-23.zip) with this machine. It took a while to realize that it is ACPI that is causing system hangs, mostly when I attempt to display pages in Firefox 3.5.2, but at other times too (including when I am not even using the machine). There are no logs, and no indication of a problem, other than nothing works. The mouse won't move, the desktop is frozen, the LAN will not respond. The only things that work, are the reset button, or the power off button (requires the 5 second power off). None of this stuff happens when I don't use ACPI. I did see similar problems with earlier versions of ACPI, but they were not as consistent, and I never related them to ACPI. Now, I have no doubt, that ACPI is causing the problem. With ACPI, and FF 3.52, I can cause the hang in about 20 minutes. Previously, it would take about 4 hours. Without ACPI, I can run for more than 7 days, before anything odd happens.

comment:29 Changed 10 years ago by pasha

Try add /TMR and/or read FAQ about set time oprions for FF

comment:30 Changed 10 years ago by dgbisse

  • Version changed from 3.14 to 3.17

Good news. I tried version 3.17, from ACPI317-2008-08-24.ZIP. I am now almost 24 hours into a boot, with no trouble. This is better than I was able to do with 3.14, 3.16, or the initial release of 3.17.

Thanks...

comment:31 Changed 10 years ago by dgbisse

Hmmm. Something has changed. In my BIOS settings, I have a choice of: ACPI 2.0 Support enabled/disabled The description is: Add additional tables as per ACPI 2.0 specifications. Also: ACPI APIC support enabled/disabled The description is: Include ACPI APIC table pointer to RDST pointer list. If I disable both, the system boots, but initializes only ONE (of 4) processor. ACPI 3.14 initializes 4 processors, as does OS2APIC.PSD. If I enable only ACPI 2.0 Support, only one processor is initialized, but I get a Trap 000e at about the time when the desktop should appear. If I enable only ACPI APIC support, 4 processors are enabled, but I get a repeating Trap 000d, alternating with Trap 0008, at about the time when the desktop should appear. ACPI 3.14 works, for a while. If both are enabled, 4 processors are enabled, I get the repeating Trap 00d/Trap008. ACPI 3.14 works, for a while.

The above report, about 3.17 working better, was based on it running only one processor, with both settings off. I didn't notice that it was only one processor, at the time.

Pictures of the trap screens will be loaded later.

Changed 10 years ago by dgbisse

Changed 10 years ago by dgbisse

Changed 10 years ago by dgbisse

comment:32 Changed 10 years ago by dgbisse

Tried 3.18S. This is definitely better than anything since 3.14, but I have only run it for about 15 minutes, so far. More later...

comment:33 Changed 10 years ago by dgbisse

I updated to ACPI 3.18, as distributed in the file ACPI318FULL.ZIP. This works better than anything I have tried, since v3.14. Testing will continue...

comment:34 Changed 10 years ago by dgbisse

I should have noted that this machine still needs to run with /SMP /PIC. It will not boot when /APIC is used.

comment:35 Changed 9 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

acpi319ForDesktop.zip

comment:36 Changed 8 years ago by dgbisse

  • Version changed from 3.17 to 3.19

Sorry, but I completely missed your previous update.

Updated to acpi319ForDesktop.zip

A quick test with /SMP /APIC or /SMP /APIC /CD causes a trap. Photo uploaded 2010-12-29_21-52-22.jpg

With /SMP /PIC it seems to work as with v 3.18.

Changed 8 years ago by dgbisse

comment:37 Changed 8 years ago by pasha

Can you attach acpi log from 3.19 with /SMP /PIC ? copy acpica$ acpi.log

comment:38 Changed 8 years ago by dgbisse

acpi.log uploaded, as requested, using the contents of ACPI319CR4.ZIP.

Is there any way that I can be notified that this incident is updated? I had no clue that a question was asked, until I happened to be looking here for another problem.

Changed 8 years ago by dgbisse

comment:39 Changed 8 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

acpi319PollingFullOnly.zip

comment:40 Changed 8 years ago by dgbisse

I tried acpi319PollingFullOnly.zip with no change. It runs okay with /SMP /PIC, but hangs at USBOHCD.SYS when I try /SMP /ACPI /CD.

comment:41 Changed 8 years ago by pasha

if you are remming USBOHCD.SYS, is boot right? And, do you have physical floppy drive?

comment:42 Changed 8 years ago by dgbisse

Yes, there is a floppy drive.

I also changed Polling Part to Polling Full in M:\OS2\BOOT\acpi.cfg.

I tried REMing all of the USB driver statements. It did get further, but crashed while loading UNIAUD32.SYS, or UNIAUD16.SYS (I couldn't tell by watching it), so I REMed those two entries as well. See ACPI1.JPG.

Then, it stopped at a later point. See ACPI2.JPG.

I then took all of the REMs out, and changed the command to "/SMP /PIC" and it seems to work.

Changed 8 years ago by dgbisse

Changed 8 years ago by dgbisse

comment:43 Changed 8 years ago by pasha

is uniaud last from netlabs?

comment:44 Changed 8 years ago by pasha

  • Owner changed from pasha to eco

feedback pending -> mensys stage

comment:45 Changed 8 years ago by dgbisse

I have since replaced that install with eCS 2.1, but UniAud? was either the latest, or the one previous.

comment:46 Changed 8 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

acpi319for105-2011-05-30.zip

comment:47 Changed 8 years ago by dgbisse

This is with a new install of eCS 2.1.

For acpi319for105-2011-05-30.zip:

Using "PSD=ACPI.PSD /SMP /PIC /VBE", it works.

Using "PSD=ACPI.PSD /SMP /APIC /VBE", it traps as shown in 2011-06-01_10-26-34.JPG.

Changed 8 years ago by dgbisse

comment:48 Changed 8 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

acpi319APICFix-20110605.zip

comment:49 Changed 8 years ago by dgbisse

acpi319APICFix-20110605.zip

Works with PSD=ACPI.PSD /SMP /PIC /VBE

Traps with PSD=ACPI.PSD /SMP /APIC /VBE. See M3A78-EMTrap.jpg.

Changed 8 years ago by dgbisse

comment:50 Changed 8 years ago by pasha

Can you attach log frov PSD=ACPI.PSD /SMP /PIC /VBE ?

Changed 8 years ago by dgbisse

comment:51 Changed 8 years ago by dgbisse

acpidaemon.log attached.

comment:52 Changed 7 years ago by dgbisse

I just tried ACPI3_19_14.exe. This machine is now running properly, with no parameters on the PSD line. That has never happened before.

Well done.

comment:53 Changed 7 years ago by dgbisse

I should have noted that APIC is active, and working.

comment:54 Changed 7 years ago by dazarewicz

  • Resolution set to fixed
  • Status changed from new to closed

Thanks for testing.

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