Opened 10 years ago

Closed 5 years ago

#291 closed defect (fixed)

HP tc4200 fails to boot. Battery detection problem

Reported by: yoda Owned by:
Priority: blocker Milestone: Release 4.00
Component: ACPI PSD Version: 3.20.04
Keywords: HP Cc: yoda1@…

Description

HP Tablet notebook tc4200.

When booting it hangs, usually at screen01.sys - sometimes a few drivers l8r. Tried almost all switches without luck; but when using /FS it sometimes boot all way.

Logs provided for such a boot. PC has no serial port to capture all the bad boots.

Attachments (1)

acpi-HPtc4200-1.ziq (101.5 KB) - added by yoda 10 years ago.

Download all attachments as: .zip

Change History (10)

Changed 10 years ago by yoda

comment:1 Changed 10 years ago by eco

Hello Pasha,

what is the result of ACPI debugging for this notebook? Can user boot the notebook? Information about batteries is not available, isn't it?

Let's close the ticket.

comment:2 Changed 10 years ago by eco

e-co:

no news from the tester. He is busy.

He said that major part of his computers work fine with 3.09 and have troubles with 3.11 (batteries, etc)

comment:3 Changed 10 years ago by pasha

Battery was successfully finding via IRC

comment:4 follow-up: Changed 10 years ago by eco

  • Resolution set to unknown
  • Status changed from new to closed

e-co:

Yoda:

That HP notebook haven't had eCS on it since the initial tests 5 month ago, and I still have no time to try to reinstall it. I have no idea, who Pasha have talked to on IRC about this notebook - it isn't me.

e-co:

OK, tester can't continue experiments, it's necessary close the ticket

comment:5 in reply to: ↑ 4 ; follow-up: Changed 10 years ago by stevenhl

  • Milestone changed from Release version 3.15 to Feedback pending
  • Resolution unknown deleted
  • Status changed from closed to reopened

OK, tester can't continue experiments, it's necessary close the ticket

That's not what he said. The ticket is not resolved. Do not close tickets that are not resolved.

The proper disposition is Feedback Pending so that Pasha can ignore the ticket.

comment:6 Changed 10 years ago by pasha

  • Owner pasha deleted
  • Status changed from reopened to new

comment:7 in reply to: ↑ 5 Changed 9 years ago by yoda

  • Cc yoda1@… added
  • Keywords battery removed
  • Milestone changed from Feedback pending to Release version 3.16
  • Version changed from 3.10 to 3.16

Replying to stevenhl:

OK, tester can't continue experiments, it's necessary close the ticket

That's not what he said. The ticket is not resolved. Do not close tickets that are not resolved.

The proper disposition is Feedback Pending so that Pasha can ignore the ticket.

Well, I have a week for some testing. Checked with latest 3.16 - it seem to work as earlier. Using /FS makes it boot every time - but it kills embedded / battery Without /FS it stops during boot, just after OEMHELP stuff. Sometimes it boots all way with /!NOD A few logs for the situations sent to developer.

comment:8 follow-up: Changed 6 years ago by yoda

  • Milestone changed from Release version 3.19 to Release Version 4.0.0
  • Version changed from 3.16 to 3.20.04

I finally had time to install eCS 2.1 and test this notebook/tablet with latest ACPI.

Something seems to have gone a bit wrong with the eCS install, as it takes several minutes to start PMSHELL/SNAP/WPS; but I don't have time to reinstall ATM.

Anyway, ended up using UNI krnl (#555) and installed ACPI manually. Surprisingly enough - the extreeme delay starting PM/SNAP/WPS are gone.

Original problem with embedded controller seems gone too - battery and thermal stuff are reported correct, and working as excepted.

However, this PC has 4 Thermal zones and Reactor Widget seems to think TZ4 is what it will show, which unfortunately shows 0 degrees all the time (CPU seems to be TZ1).

Can Reactor widget be fixed, or be part of ACPI Toolkit ?

This PC has full ACPI support for Throttle and Power level control. It works fine controlling these with the ACPI utils.

However, ACPISTAT reports that Power controls are working, and Throttling is not working.

Enabling POWERMAN using default ACPID.CFG makes it use Throttling :-)

I kind of wonder, why Throttle is default, as Power is usually much better in all my tests - throttle seems to be ancient and still very power consuming.

Suspend works - but Resume not :-) (Just as all others, I guess)

Oh, and WLAN doesn't work (haven't tried LAN yet). Both used to work with old ACPI drivers (and without).

comment:9 in reply to: ↑ 8 Changed 5 years ago by dazarewicz

  • Resolution set to fixed
  • Status changed from new to closed

Replying to yoda:

Can Reactor widget be fixed,

Probably. Contact the author.

or be part of ACPI Toolkit ?

No, it is not within the scope of the ACPI project.

Suspend works - but Resume not :-) (Just as all others, I guess)

Probably. There is now one "resume does not work" ticket for this problem. Individual tickets are not necessary.

Oh, and WLAN doesn't work (haven't tried LAN yet). Both used to work with old ACPI drivers (and without).

This is not related to the ACPI software.

No other remaining issues. Closing ticket. Please only one system and one problem per ticket.

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