Opened 4 years ago

Closed 3 years ago

#4 closed defect (fixed)

WarpIN install on Warp 4 FP 15 does not complete

Reported by: BlondeGuy Owned by:
Priority: major Milestone:
Component: component1 Version: 1.0
Keywords: Cc: stevenhl

Description

When I install version 1.0.24 on Warp 4 FP 15, I get an error message.

If I install 1.0.22, the installation completes. If I then install 1.0.24, I get a successful installation.

Note: I will attach some error information to this ticket. An error message does appear during installation. I will obtain a screen shot.

Attachments (3)

Warp4-WarpInError.png (178.1 KB ) - added by Martin Iturbide 4 years ago.
WarpIN-001.png (130.2 KB ) - added by Martin Iturbide 4 years ago.
WarpIn_002.png (100.1 KB ) - added by Martin Iturbide 4 years ago.

Download all attachments as: .zip

Change History (11)

comment:1 by BlondeGuy, 4 years ago

I could not get a screen shot, but a dialog comes up during installation (but with progress showing 0%). The dialog title is "WarpIN: Error" and the dialog text is "WARPIN.EXE: Unexpected C++ exception caught on thread 2 (thread name: install)

Only the Cancel button is available. The installer exits after Cancel is pressed.

by Martin Iturbide, 4 years ago

Attachment: Warp4-WarpInError.png added

comment:2 by Martin Iturbide, 4 years ago

Hi Neil.

I confirm I got the same error on Warp 4 with WarpIn 1.0.24. I had attached an screenshot.

Regards

comment:3 by Martin Iturbide, 4 years ago

Version: 1.0

comment:4 by stevenhl, 4 years ago

Is there anything useful in the WarpIN install.log?

comment:5 by stevenhl, 4 years ago

Cc: stevenhl added

comment:6 by Martin Iturbide, 4 years ago

Hi

Today I was trying it with a Warp 4.52 VM, and I got the same error with the WarpIn 1.0.24 installer.

The install.log is zero bytes and does not has any information.

Regards

by Martin Iturbide, 4 years ago

Attachment: WarpIN-001.png added

by Martin Iturbide, 4 years ago

Attachment: WarpIn_002.png added

comment:7 by pr, 3 years ago

This bug is fixed in the upcoming 1.0.25 version.

comment:8 by pr, 3 years ago

Resolution: fixed
Status: newclosed
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