Opened 12 years ago

Closed 11 years ago

#4 closed defect (fixed)

Print "stopped" sometimes

Reported by: dgbisse Owned by: bart
Priority: major Milestone:
Component: cups Version:
Severity: Keywords:
Cc:

Description

I am trying to get a Canon MP620 to print properly. I am using CUPS 1.48, Ghostscript 8.71 or 9.04, Gutenprint 5.2.7.1, and cups-bjnp-1.0-os2-20120518.zip. The printer seems to print okay when I do a simple text print, and with the test print.

I created a simple PDF file from Firefox 1.0.0.4 (FFtoPDF.PDF), then tried to print it from Lucide 1.3.4 GA. It seems that I get errors from Ghostscript 8.71, and the print job status is "stopped". See error_log for a debug log file.

If I use Ghostscript 9.04, it will print, but it is gray scale, with no color.

Attachments (2)

FFtoPDF.PDF (99.7 KB) - added by dgbisse 12 years ago.
error_log (105.9 KB) - added by dgbisse 12 years ago.

Download all attachments as: .zip

Change History (7)

Changed 12 years ago by dgbisse

Attachment: FFtoPDF.PDF added

Changed 12 years ago by dgbisse

Attachment: error_log added

comment:1 Changed 12 years ago by psmedley

Yup - Ghostscript crashed: 3 D [24/May/2012:18:06:13 +0700] [Job 16] GPL Ghostscript 8.71: psi/iscan.c(333): Can't refill scanner input buffer!GPL Ghostscript 8.71: Unrecoverable error, exit code 255

However... this was a known, cross platform issue with 8.71, for which I provided a fix... now let me find it.....

Details are in http://mantis.smedley.id.au/print_bug_page.php?bug_id=432

only problem is, I don't seem to have that file anymore - will see if I can find it...

comment:2 Changed 12 years ago by psmedley

OK - http://smedley.id.au/gsdll2.zip exists again now and should include the fix

comment:3 Changed 12 years ago by dgbisse

gsdll2.zip seems to have fixed the problem. The MP620 is my brother's printer, and I have now returned home, so I will have to depend on him to inform me of any problems. The printer worked good, for the few tests that I had time to do before leaving his place.

Thank you...

comment:4 Changed 12 years ago by dgbisse

It seems that this is still working acceptably. This incident can be closed.

Thanks...

comment:5 Changed 11 years ago by Alex Taylor

Resolution: fixed
Status: newclosed
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