Core 2 Quad computer boots again after Power Off

[Blonde Guy]

When I shutdown the new computer, it powers down, then starts up again two seconds later. It does this if I shut down using ACPI or APM or PowerOff.exe. If I disable power off on shutdown, when I hit the power button, the system shuts down, then starts up two seconds later.

If I boot MS-DOS, the system powers off and stays off.

I have tried every combination of BIOS settings and motherboard jumper settings I can find, but the behavior is unchanged.

This Computer is built from an ASRock G41M-LE motherboard with an Intel Q8200 Core 2 Quad CPU and 4 GB RAM. Apart from power off problems, the system works pretty well on all 4 CPU. The only other problem is occasional kernel trap on boot. I will try to capture that and attach digital photo later.

logs from latest ACPI logs collector attached.

[Blonde Guy]

I downloaded ACPI-APIC-BAT.zip from BetaZone, and it does work for me, too. My computer shuts down successfully. The debug output from ACPI kind of obscures any boot messages from loading drivers, etc.

I hope this function will be available in the next ACPI release.

[eco]

e-co:

Pasha: Please try ACPI 3.15, This problem could be fixed in new version.

[Blonde Guy]

Replying to eco:

e-co:

Pasha: Please try ACPI 3.15, This problem could be fixed in new version.

With ACPI 3.15, I no longer can power off on shutdown. System ends with a blank, blue screen. If I press "reset", then computer boots and file system appears to be clean. I tried to set eShutdown to use APM and also ACPI to power off the computer, but either way the power stays on and displays a blank, blue screen.

[pasha]

Try add /R

[Blonde Guy]

Replying to pasha:

Try add /R

I downloaded the new ACPI 3.15 dated May 11, 2009, and tried it. It works well in other respects, but it does not power off. When trying to power off, I am left with a blue screen. Control Alt Del does nothing on the blue screen.

I also tried PowerOff.exe, but that makes the machine stop responding. Control Alt Del does nothing in this case also.

I tried with /R, but there is no difference in the result.

[Blonde Guy]

ACPI 3.16 gives the same result as ACPI 3.15. PowerOff.exe makes the machine stop responding, but the power stays on. Shutdown does not power off with either ACPI or APM.

It makes no difference if

PSD=ACPI.PSD /SMP /APIC /CD

or

PSD=ACPI.PSD /SMP /APIC /CD /R

So far only the ACPI-APIC-BAT release works to power off this machine.

[Blonde Guy]

ACPI 3.16 (06-16) from Betazone

Tried this, and if I use

PSD=ACPI.PSD /SMP /APIC /CD /R

and I also specify for eShutdown to use ACPI to shutdown, then shutdown is successful.

Shutdown does not work with eShutdown using APM, or if /R is not specified with eShutdown using ACPI.

Thanks to everyone on ACPI team and I hope this continues to work for ACPI in the next eCS release candidate.

[Blonde Guy]

Replying to Blonde Guy:

ACPI 3.16 (06-16) from Betazone

Tried this, and if I use

PSD=ACPI.PSD /SMP /APIC /CD /R

and I also specify for eShutdown to use ACPI to shutdown, then shutdown is successful.

Shutdown does not work with eShutdown using APM, or if /R is not specified with eShutdown using ACPI.

Thanks to everyone on ACPI team and I hope this continues to work for ACPI in the next eCS release candidate.

Oops, I spoke too soon. The computer did shutdown one time, but every time since, it hangs as before. So this is not fixed. (sorry to get your hopes up...)

[pasha]

Can you open Full Screen os/2 session, then run PowerOff, if you have trap - you must see it at screen. Make photo of screen and attach here

[Blonde Guy]

Replying to pasha:

Can you open Full Screen os/2 session, then run PowerOff, if you have trap - you must see it at screen. Make photo of screen and attach here

When I install ACPI316Full, I open a full screen os/2 session and run PowerOff. There is no trap. The Full Screen session ends and returns to the desktop. The computer is frozen at that point, the mouse does not move, and the clock is not updating. There is no response to Control Alt Delete.

[pasha]

Try with attached PowerOff.exe

[Blonde Guy]

Replying to pasha:

Try with attached PowerOff.exe

This one hangs the system with no output at all. I type PowerOff, and then I need to press the reset button.

[pasha]

Check pls, acpi.psd must be from debug\ directory

[Blonde Guy]

OK, using ACPI.PSD from debug directory, PowerOff gives this output, then blanks screen.

OEMHlpXHandler: CMD_SHUTDOWN 0 OEMHlpXHandler: CMD_SHUTDOWN 0 OEMHlpXHandler: CMD_SHUTDOWN 1 OEMHlpXHandler: CMD_SHUTDOWN 1

(and three more lines, but the screen blanks right after, so I can't read them) I can't see how to capture the output, either.

[pasha]

Here is 1st call acpi.psd and absent second call. As I know, fix eCenter for shutdown is now.

[Blonde Guy]

Replying to pasha:

Here is 1st call acpi.psd and absent second call. As I know, fix eCenter for shutdown is now.

Is that something I can do?

This machine is likely to be sold in a few days. Let me know if there are any more test results I can give you.

[Steven Levine]

Neil,

The eWP shutdown was failing because it needed an additional delay to ensure the the kernel shut down fully before requesting the ACPI poweroff. An updated eWP has been committed to the eCS CVS repository. You can install this version and the shutdown should work as you expect.

[Blonde Guy]

The machine has been shipped. You might as well close this bug. While you can't claim it is fixed, I doubt the new owner is interested. He says he never shuts the machine off, anyway.