Toshiba Tecra A9 Throttling/Suspend don't work

[Jirka Schöll]

I use the latest ACPI from Betazone (ACPI22102008.ZIP). Notebook runs with PSD=ACPI.PSD /SMP /PIC /EIS /CD /R /FS In APIC mode the boot process hangs at various drivers. In PIC mode Video, Sound, WLAN, USB work well, but I can't throttle the CPU's. Suspend is not working. Nothing happens.

[Jirka Schöll]

Ok, more information about the notebook:

​http://de.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=DE&BV_UseBVCookie=yes&PRODUCT_ID=145734

It's a Tecra A9-147 with Core 2 Duo T7500 processor. Hope this helps a little bit!

[eco]

does the script find problems? ​http://ecomstation.ru/projects/acpitools/download/acpi-test.cmd

? Can you boot ACPI 3.11 standard with: /SMP /APIC /CD

[Jirka Schöll]

Replying to eco:

does the script find problems? ​http://ecomstation.ru/projects/acpitools/download/acpi-test.cmd

No problems!

? Can you boot ACPI 3.11 standard with: /SMP /APIC /CD

System hangs directly after the boot logo. ALT+F2 does not show any driver.

/SMP /PIC /CD traps directly after the boot logo.

/SMP /PIC /CD /SAP:0x20 boots ok. But no throttling/suspend.

With all testcase ACPI drivers after standard 3.11 I can boot without /SAP:0x20

[pasha]

What say SetGetThrtl.exe ?

[Jirka Schöll]

What say SetGetThrtl.exe ?

Copied it to ecs\bin:

C:\ecs\bin>SetGetThrtl.exe Searching processors Processor [CPU0]

---

ProcId: 0x0 P_BLK: 0xd810 P_BLK len: 0x6

Possible for throttle setting

---

Processor [CPU1]

---

ProcId: 0x1 P_BLK: 0xd810 P_BLK len: 0x6

Possible for throttle setting

---

CPU0 throttling is disabled CPU1 throttling is disabled

C:\ecs\bin>SetGetThrtl.exe 0 70 Trottling set error rc=65283

[eco]

e-co:

OK, you have throttling, you need Central Remote Control for automatic Throttling change

[eco]

e-co:

NO.. it's very bad that you boot with /SAP:0x20

please start testing from the beginning.

You should try /SMP /APIC or /SMP /APIC /CD

[Jirka Schöll]

e-co:

OK, you have throttling, you need Central Remote Control for automatic Throttling change

Central Remote Control doesn't work. Same error in log files.

[Jirka Schöll]

e-co:

NO.. it's very bad that you boot with /SAP:0x20

please start testing from the beginning.

You should try /SMP /APIC or /SMP /APIC /CD

With /APIC boot hangs at kbdbase.sys.

After some testing I can boot with /SMP /PIC /EIS /R /FS. The system runs stable and all is working, except throttling an suspend.

[eco]

e-co:

OK, /SMP /APIC => boot hangs at kbdbase.sys

[Jirka Schöll]

CRC Popa Log1

[Jirka Schöll]

CRC Popa Log2

[Jirka Schöll]

Replying to eco:

e-co:

OK, you have throttling, you need Central Remote Control for automatic Throttling change

I attached two log files from CRC Popa.

[eco]

e-co:

you have two problems: throttling and SMP APIC.

Let's discuss your notebook and SMP APIC here: http://svn.netlabs.org/acpi/ticket/372#comment:1

Throttling: check BIOS Setup, did you enabled ACPI, Throttling, etc? Show photo of BIOS setup page.

[eco]

e-co:

Pasha:

please try SetGetThrl 0 50

and if it works then show copy acpica$ acpi.log

[eco]

e-co:

btw, Jirka informed me some hours ago: I tested all new ACPI versions, the official an the test builds. / APIC doesn't work and setgetthrtl means CPU0 throttling is disabled/CPU1 throttling is disabled

[pasha]

Now you have in log:

* Throttl Width 0 Offset 1

Width 0 mean - that throttling is absent in your computer. Try change "Dynamic CPU Frequency Mode" and look in log for change this value.

[Jirka Schöll]

Replying to pasha:

Now you have in log:

* Throttl Width 0 Offset 1

Width 0 mean - that throttling is absent in your computer. Try change "Dynamic CPU Frequency Mode" and look in log for change this value.

Possible settings are:

Dynamically switchable Always low Always high

I tested all of these BIOS settings, no luck.

[Steven Levine]

Pasha says that the logs indicate you system does not support throttling. Are you sure that you read the log correctly when you switched to Dynamic CPU Frequency mode? If so, you are trying to ask the system to do something is does not support.

If you are not sure about the log output, you need to post it here so Pasha can review it.

[Jirka Schöll]

Replying to stevenhl:

Pasha says that the logs indicate you system does not support throttling.

Do you really believe this? A new Notebook with Core 2 Duo which does not support throttling?

I think the ACPI driver has a Problem, not the notebook. As you can see in the logs there is another strange problem. The acpica.log says:

The system does not support a C2 state. 7FFF The system does not support a C3 state 7FFF

and later in the same log:

_CST has 4 Cstates

C1State control: 0x0 Latency: 1 uSec Power consuption: 1000 mWatt C2State control: 0xD814 Latency: 1 uSec Power consuption: 500 mWatt C3State control: 0xD815 Latency: 17 uSec Power consuption: 250 mWatt C3State control: 0xD816 Latency: 57 uSec Power consuption: 100 mWatt

End init CPU0 rc:0

???????????????????????????????????

Are you sure that you read the log correctly when you switched to Dynamic CPU Frequency mode? If so, you are trying to ask the system to do something is does not support.

I tested all 3 BIOS-Modes (High, Low and dynamic), I tested the SMP and the W4 kernel! But always I have the * Throttl Width 0 Offset 1 in the log!

If you are not sure about the log output, you need to post it here so Pasha can review it.

I'm very sure about the log output!

[pasha]

For Cx state all is right, _CST do rewrite default value acpi table.

[jirka]

Throttling don't work.
System enters suspend after a long time, wakes up, shows some init messages (success) and shows a funny colored screen.

[pasha]

You don't need in /TMR. Why you don't use /APIC? For suspend + SNAP your chance for success is near 0. Need use panorama.

[Jirka Schöll]

Ok, will remove /TMR.

Can't using /ACPI because of Ticket #372[[BR]]
Mainly I use Panorama. I only tested some things with snap!

[pasha]

Please download experimental ACPI build from Mensys site:

• Experimental build for you:

acpi319PollingFullOnly.zip

• Read instructions: ​http://ecomstation.ru/projects/acpitools/?action=testcase

[Jirka Schöll]

Replying to pasha:

Please download experimental ACPI build from Mensys site:

• Experimental build for you:

acpi319PollingFullOnly.zip

• Read instructions: ​http://ecomstation.ru/projects/acpitools/?action=testcase

Sorry, but my subscription has ended!

[pasha]

-> mensys stage

[David Azarewicz]

Please try the current version.

[David Azarewicz]

No response from reporter.