Opened 11 years ago

Closed 7 years ago

#309 closed defect (unknown)

Toshiba Tecra A9 Throttling/Suspend don't work

Reported by: Jirka Owned by: eco
Priority: major Milestone: Feedback pending
Component: ACPI PSD Version: 3.11
Keywords: Suspend Cc:

Description

I use the latest ACPI from Betazone (ACPI22102008.ZIP). Notebook runs with PSD=ACPI.PSD /SMP /PIC /EIS /CD /R /FS In APIC mode the boot process hangs at various drivers. In PIC mode Video, Sound, WLAN, USB work well, but I can't throttle the CPU's. Suspend is not working. Nothing happens.

Attachments (7)

acpi-log-Model-of-your-PC.ziq (78.1 KB) - added by Jirka 11 years ago.
eco-popa.log (809 bytes) - added by Jirka 10 years ago.
CRC Popa Log1
PoPa.log (1.4 KB) - added by Jirka 10 years ago.
CRC Popa Log2
Tecra-A9-BIOS1.jpg (106.5 KB) - added by Jirka 10 years ago.
Tecra-A9-BIOS2.jpg (106.7 KB) - added by Jirka 10 years ago.
Tecra-A9-BIOS3.jpg (111.5 KB) - added by Jirka 10 years ago.
acpi-318FB-log-Tecra-A9.ziq (79.6 KB) - added by jirka 10 years ago.

Download all attachments as: .zip

Change History (36)

Changed 11 years ago by Jirka

comment:1 Changed 11 years ago by Jirka

Ok, more information about the notebook:

http://de.computers.toshiba-europe.com/innovation/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=DE&BV_UseBVCookie=yes&PRODUCT_ID=145734

It's a Tecra A9-147 with Core 2 Duo T7500 processor. Hope this helps a little bit!

comment:2 follow-up: Changed 11 years ago by eco

does the script find problems? http://ecomstation.ru/projects/acpitools/download/acpi-test.cmd

? Can you boot ACPI 3.11 standard with: /SMP /APIC /CD

comment:3 in reply to: ↑ 2 Changed 11 years ago by Jirka

Replying to eco:

does the script find problems? http://ecomstation.ru/projects/acpitools/download/acpi-test.cmd

No problems!

? Can you boot ACPI 3.11 standard with: /SMP /APIC /CD

System hangs directly after the boot logo. ALT+F2 does not show any driver.

/SMP /PIC /CD traps directly after the boot logo.

/SMP /PIC /CD /SAP:0x20 boots ok. But no throttling/suspend.

With all testcase ACPI drivers after standard 3.11 I can boot without /SAP:0x20

comment:4 follow-up: Changed 11 years ago by pasha

What say SetGetThrtl?.exe ?

comment:5 in reply to: ↑ 4 Changed 11 years ago by Jirka

What say SetGetThrtl?.exe ?

Copied it to ecs\bin:

C:\ecs\bin>SetGetThrtl?.exe Searching processors Processor [CPU0]


ProcId?: 0x0 P_BLK: 0xd810 P_BLK len: 0x6

Possible for throttle setting


Processor [CPU1]


ProcId?: 0x1 P_BLK: 0xd810 P_BLK len: 0x6

Possible for throttle setting


CPU0 throttling is disabled CPU1 throttling is disabled

C:\ecs\bin>SetGetThrtl?.exe 0 70 Trottling set error rc=65283

comment:6 follow-ups: Changed 10 years ago by eco

e-co:

OK, you have throttling, you need Central Remote Control for automatic Throttling change

comment:7 follow-up: Changed 10 years ago by eco

e-co:

NO.. it's very bad that you boot with /SAP:0x20

please start testing from the beginning.

You should try /SMP /APIC or /SMP /APIC /CD

comment:8 in reply to: ↑ 6 Changed 10 years ago by Jirka

e-co:

OK, you have throttling, you need Central Remote Control for automatic Throttling change

Central Remote Control doesn't work. Same error in log files.

comment:9 in reply to: ↑ 7 Changed 10 years ago by Jirka

e-co:

NO.. it's very bad that you boot with /SAP:0x20

please start testing from the beginning.

You should try /SMP /APIC or /SMP /APIC /CD

With /APIC boot hangs at kbdbase.sys.

After some testing I can boot with /SMP /PIC /EIS /R /FS. The system runs stable and all is working, except throttling an suspend.

comment:10 Changed 10 years ago by eco

e-co:

OK, /SMP /APIC => boot hangs at kbdbase.sys

Changed 10 years ago by Jirka

CRC Popa Log1

Changed 10 years ago by Jirka

CRC Popa Log2

comment:11 in reply to: ↑ 6 Changed 10 years ago by Jirka

Replying to eco:

e-co:

OK, you have throttling, you need Central Remote Control for automatic Throttling change

I attached two log files from CRC Popa.

comment:12 Changed 10 years ago by eco

e-co:

you have two problems: throttling and SMP APIC.

Let's discuss your notebook and SMP APIC here: http://svn.netlabs.org/acpi/ticket/372#comment:1

Throttling: check BIOS Setup, did you enabled ACPI, Throttling, etc? Show photo of BIOS setup page.

comment:13 Changed 10 years ago by eco

e-co:

Pasha:

please try SetGetThrl? 0 50

and if it works then show copy acpica$ acpi.log

comment:14 Changed 10 years ago by eco

e-co:

btw, Jirka informed me some hours ago: I tested all new ACPI versions, the official an the test builds. / APIC doesn't work and setgetthrtl means CPU0 throttling is disabled/CPU1 throttling is disabled

Changed 10 years ago by Jirka

Changed 10 years ago by Jirka

Changed 10 years ago by Jirka

comment:15 follow-up: Changed 10 years ago by pasha

Now you have in log:

* Throttl Width 0 Offset 1

Width 0 mean - that throttling is absent in your computer. Try change "Dynamic CPU Frequency Mode" and look in log for change this value.

comment:16 in reply to: ↑ 15 Changed 10 years ago by Jirka

Replying to pasha:

Now you have in log:

* Throttl Width 0 Offset 1

Width 0 mean - that throttling is absent in your computer. Try change "Dynamic CPU Frequency Mode" and look in log for change this value.

Possible settings are:

Dynamically switchable Always low Always high

I tested all of these BIOS settings, no luck.

comment:17 follow-up: Changed 10 years ago by stevenhl

  • Milestone changed from Release version 3.15 to Feedback pending

Pasha says that the logs indicate you system does not support throttling. Are you sure that you read the log correctly when you switched to Dynamic CPU Frequency mode? If so, you are trying to ask the system to do something is does not support.

If you are not sure about the log output, you need to post it here so Pasha can review it.

comment:18 in reply to: ↑ 17 Changed 10 years ago by Jirka

Replying to stevenhl:

Pasha says that the logs indicate you system does not support throttling.

Do you really believe this? A new Notebook with Core 2 Duo which does not support throttling?

I think the ACPI driver has a Problem, not the notebook. As you can see in the logs there is another strange problem. The acpica.log says:

The system does not support a C2 state. 7FFF The system does not support a C3 state 7FFF

and later in the same log:

_CST has 4 Cstates

C1State control: 0x0 Latency: 1 uSec Power consuption: 1000 mWatt C2State control: 0xD814 Latency: 1 uSec Power consuption: 500 mWatt C3State control: 0xD815 Latency: 17 uSec Power consuption: 250 mWatt C3State control: 0xD816 Latency: 57 uSec Power consuption: 100 mWatt

End init CPU0 rc:0

???????????????????????????????????

Are you sure that you read the log correctly when you switched to Dynamic CPU Frequency mode? If so, you are trying to ask the system to do something is does not support.

I tested all 3 BIOS-Modes (High, Low and dynamic), I tested the SMP and the W4 kernel! But always I have the * Throttl Width 0 Offset 1 in the log!

If you are not sure about the log output, you need to post it here so Pasha can review it.

I'm very sure about the log output!

comment:19 Changed 10 years ago by jojo

  • Milestone changed from Feedback pending to Release version 3.15

comment:20 Changed 10 years ago by pasha

  • Owner pasha deleted

For Cx state all is right, _CST do rewrite default value acpi table.

Changed 10 years ago by jirka

comment:21 Changed 10 years ago by jirka

Throttling don't work.
System enters suspend after a long time, wakes up, shows some init messages (success) and shows a funny colored screen.

comment:22 Changed 10 years ago by pasha

  • Owner set to pasha

You don't need in /TMR. Why you don't use /APIC? For suspend + SNAP your chance for success is near 0. Need use panorama.

comment:23 Changed 10 years ago by Jirka

Ok, will remove /TMR.

Can't using /ACPI because of Ticket #372[[BR]]
Mainly I use Panorama. I only tested some things with snap!

comment:24 follow-up: Changed 8 years ago by pasha

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

acpi319PollingFullOnly.zip

comment:25 in reply to: ↑ 24 Changed 8 years ago by Jirka

Replying to pasha:

Please download experimental ACPI build from Mensys site:

  • Experimental build for you:

acpi319PollingFullOnly.zip

Sorry, but my subscription has ended!

comment:26 Changed 8 years ago by pasha

  • Owner changed from pasha to eco

-> mensys stage

comment:27 Changed 7 years ago by dazarewicz

  • Keywords Suspend added

comment:28 Changed 7 years ago by dazarewicz

  • Milestone changed from Release version 3.19 to Feedback pending

Please try the current version.

comment:29 Changed 7 years ago by dazarewicz

  • Resolution set to unknown
  • Status changed from new to closed

No response from reporter.

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