Opened 13 years ago

Closed 12 years ago

Last modified 12 years ago

#141 closed defect (No Change Needed)

Toshiba notebook does not work with RC 3 (keyboard and mouse)

Reported by: Chuck McKinnis Owned by: pasha
Priority: critical Milestone: Release version 3.08
Component: ACPI PSD Version: 3.03
Keywords: Cc:

Description

I'm sitting here at Warpstock and have a Toshina notebook SM30X-144. eComStation 2.0 RC2 works on this notebook. Booted eCS 2.0 RC 3 with ACPI 3.04. Booted from CD mouse and keyboard work. Booted from hard disc keyboard and mouse are dead. Its clearly ACPI.

When the system is still loading basedev device drivers you can not even press CTRL ALT F10 anymore to make a memory dump. I made the attached logs by creating a script and running this from a floppy. An external USB mouse does work and thats how I started the script.

Every else works booted from CD. UNIAUD, wireless and video and UBS.

Attached is the output of PCI.EXE -d

AML output (iasl -d)

and output of acpica$

The output of scanner.exe (the version Rudiger send on 01 Nov 2007 to the acpi mailing list. This laptop is owned by Delfi Reinose. Bug reported by Roderick Klein

Attachments (4)

ACPICA.LOG (11.0 KB) - added by Chuck McKinnis 13 years ago.
output.zip (20.6 KB) - added by Chuck McKinnis 13 years ago.
DUMP.TXT (146 bytes) - added by Chuck McKinnis 13 years ago.
TOSHIBA.TXT (43.7 KB) - added by Chuck McKinnis 13 years ago.

Download all attachments as: .zip

Change History (14)

Changed 13 years ago by Chuck McKinnis

Attachment: ACPICA.LOG added

Changed 13 years ago by Chuck McKinnis

Attachment: output.zip added

comment:1 Changed 13 years ago by pasha

try boot with /!NOD. If fail, try boot without acpi (check your HW) and create log from pci.exe.

comment:2 Changed 13 years ago by Chuck McKinnis

Explain please why the keyboard and mouse work booted from CD and don't work booted from hard disc ?

I was already expecting. But booting from hard disc with /!NOD option makes no difference. System is still toast.

comment:3 Changed 13 years ago by pasha

I have't RC3. so I can't answer to your questions. Check diffirence in config.sys's. I repeat, for resolving problem need boot without acpi (check keyboard and mouse) and attach output from pci.exe

Changed 13 years ago by Chuck McKinnis

Attachment: DUMP.TXT added

Changed 13 years ago by Chuck McKinnis

Attachment: TOSHIBA.TXT added

comment:4 Changed 13 years ago by Chuck McKinnis

Ignore dump.txt. toshiba.txt is output of pci -d with ACPI loaded.

And you don't need RC 3 for testing sinc there is no ring 3 different compared to RC 2.

comment:5 Changed 13 years ago by pasha

I wait output from pci.exe without ACPI

comment:6 in reply to:  5 Changed 13 years ago by Chuck McKinnis

Replying to pasha:

I wait output from pci.exe without ACPI

Sorry it was late in the night :-) toshiba.txt is output of pci.exe -d WITHOUT ACPI loaded. So previous message was wrong :-)

comment:7 Changed 13 years ago by pasha

I don't see different. Do you try boot from HDD w/o ACPI? usbmouse is work?

comment:8 in reply to:  7 Changed 13 years ago by Chuck McKinnis

Replying to pasha:

I don't see different. Do you try boot from HDD w/o ACPI? usbmouse is work?

Yes when tried, on the begining guest was roderick doing all tests and now guest is Delfi Reinoso from Spain, I have now USB mouse so tomorrow I'll try to load it and test all sort of USB stuff.

comment:9 Changed 12 years ago by eco

Resolution: invalid
Status: newclosed

Hello Delfi

Toshiba notebooks are very popular. We are interested to support Toshiba. Please re-open ticket when you have more time for tests.

comment:10 Changed 12 years ago by eco

e-co:

The user doesn't have the subscription, we can't pass him the updated version.

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