Compaq Presario CQ57 hangs after booting

[danielnez1]

Hello,

My Compaq Presario CQ57-487SA hangs shortly after booting with ACPI version 3.20.04. Using the /VW switch also results in the system hanging but it seems to work ok with the /PIC switch. The system worked ok with the ACPI package suppled with the eCS 2.1 CD using the /SMP /APIC switches.

Cheers,

Dan

[David Azarewicz]

"Hyperthreading is not supported. The system will not operate properly with hyperthreading enabled in the BIOS."

You must turn off hyperthreading in the BIOS.

[danielnez1]

The BIOS dosen't have that option but enabling VT-x seems to have solved the problem.

Edit: I've tried booting it again with VT-x and it is still hanging, I guess the BIOS on this model is too "dumbed down" to disable Hyperthreading.

[David Azarewicz]

Some BIOS has the hyperthreading option hidden in a section that you would not think of, like cache options or something like that.

[danielnez1]

Thanks for your reply. Having another look there doesn't appear to be any hidden menus/settings.

This youtube clip someone else has posited shows the BIOS features (or lack thereof): ​http://www.youtube.com/watch?v=zkeQkTyZtQg

[David Azarewicz]

Please try this test. Do not use any other switches other than the ones specified below.

1. Change the PSD= line in your CONFIG.SYS to: PSD=ACPI.PSD /MAXCPU=1

Reboot.

2. If it boots that way, change the PSD= line in your CONFIG.SYS to: PSD=ACPI.PSD /MAXCPU=2

Reboot.

Please let me know if your system boots ok either way.

[danielnez1]

Thanks, The /MAXCPU=1 switch works but the /MAXCPU=2 switch causes the system to hang after 2-3 minutes.

Edit: After switching on again, the system now seems hang at the boot logo.

[David Azarewicz]

Please send me an e-mail (david at 88watts dot net) so I can send you a test PSD privately. Put "ACPI Ticket 551" in the subject so I will know what it is.

[danielnez1]

Thank you for sending me the test PSD. Unfortunately in both tests the system still hangs.