Opened 16 years ago

Closed 16 years ago

#148 closed defect (No Change Needed)

Not detecting USB controllers.

Reported by: Chuck McKinnis Owned by: pasha
Priority: major Milestone: Release version 3.08
Component: ACPI PSD Version: 3.03
Keywords: Cc:

Description

My USB controllers are not being detected.

BASEDEV=USBEHCD.SYS /V BASEDEV=USBOHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V

all report that the controllers are not detected.

This is a Fujitsu lifebook e8210. I am attaching my config.sys and instlog.zip

Attachments (5)

instlog.zip (229.0 KB) - added by Chuck McKinnis 16 years ago.
config.sys (7.3 KB) - added by Chuck McKinnis 16 years ago.
acpino.log (11.4 KB) - added by Chuck McKinnis 16 years ago.
This is the acpi file when booting from the CDRom.
acpiboot.log (12.8 KB) - added by Chuck McKinnis 16 years ago.
This is the acpi file when booting from the the hard drive with /SMP /APIC
acpi305.zip (5.1 KB) - added by Chuck McKinnis 16 years ago.

Download all attachments as: .zip

Change History (29)

Changed 16 years ago by Chuck McKinnis

Attachment: instlog.zip added

Changed 16 years ago by Chuck McKinnis

Attachment: config.sys added

comment:1 Changed 16 years ago by pasha

What say hcimonit.exe ?

comment:2 in reply to:  1 Changed 16 years ago by Chuck McKinnis

Replying to pasha:

What say hcimonit.exe ?

hcimonit say: You have 4 PCI USB UHCI host controller(s) You have 1 PCI USB EHCI host controller(s)

comment:3 Changed 16 years ago by pasha

Status: newassigned

Ok. Who say "USB controllers are not detected" ?

comment:4 in reply to:  3 ; Changed 16 years ago by Chuck McKinnis

Replying to pasha:

Ok. Who say "USB controllers are not detected" ?

The device driver messages from the lines below:

BASEDEV=USBEHCD.SYS /V BASEDEV=USBOHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V

comment:5 in reply to:  4 Changed 16 years ago by pasha

Replying to guest:

Replying to pasha:

Ok. Who say "USB controllers are not detected" ?

The device driver messages from the lines below:

BASEDEV=USBEHCD.SYS /V BASEDEV=USBOHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V BASEDEV=USBUHCD.SYS /V

Try rem BASEDEV=USBOHCD.SYS /V ?

comment:6 Changed 16 years ago by Chuck McKinnis

I tried that and many combinations, but no difference.

comment:7 Changed 16 years ago by eco

What happens if you disable ACPI.PSD? USB drivers are loaded without errors?

comment:8 Changed 16 years ago by Chuck McKinnis

When I try commenting out ACPI.PSD, I cannot operate the hard drive.

comment:9 Changed 16 years ago by eco

  • can you boot from eCS CD1?
  • Try chkdsk x: /f

do you use bootable JFS? do you use the latest bootable JFS updated in 2007.

comment:10 Changed 16 years ago by eco

Q66: I disabled ACPI.PSD and can't boot anymore A66: There are two suggestions:

1) detach the PC from AC, disconnect battery if using laptop.

Wait for 10 minutes, turn PC on again.

2) check filesystem: chkdsk x: /f

(boot from eCS CD1 or other bootable partition)

comment:11 in reply to:  9 ; Changed 16 years ago by Chuck McKinnis

Replying to eco:

  • can you boot from eCS CD1?
  • Try chkdsk x: /f

do you use bootable JFS? do you use the latest bootable JFS updated in 2007.

I am booting with an HPFS partition. When I re-enable ACPI.PSD, it works fine.

comment:12 Changed 16 years ago by pasha

Ok. Have you problem now?

comment:13 Changed 16 years ago by Chuck McKinnis

Boots ok. Still does not recognizing the USB devices.

comment:14 in reply to:  11 Changed 16 years ago by pasha

Replying to guest:

Replying to eco:

  • can you boot from eCS CD1?
  • Try chkdsk x: /f

do you use bootable JFS? do you use the latest bootable JFS updated in 2007.

I am booting with an HPFS partition. When I re-enable ACPI.PSD, it works fine.

What do you mean under "it work fine" ?

comment:15 Changed 16 years ago by Chuck McKinnis

I mean when I re-enable ACPI.PSD the drive boots fine. The USB ports are still not recognized.

comment:16 Changed 16 years ago by Chuck McKinnis

e-co

OK,

but we can't help you, we don't know, does USB controllers drivers support your motherboard or not.

try boot from CD1, demo-CD and test USB.

try enable/disable USB legacy in BIOS setup.

comment:17 Changed 16 years ago by Chuck McKinnis

"but we can't help you, we don't know, does USB controllers drivers support your motherboard or not."

Huh? Isn't that the point of this exercise to make it work? hcimonit recognizes the USB controllers. Since it is recognized there, I suspect that the drive probably will work with the correct configuration/switches or with a little tweaking.

I tried both legacy and non-legacy modes. I was unable to access the USB during the install process which indicates to me that the USB was not regonized from the CD1 configuration.

comment:18 Changed 16 years ago by pasha

Ok. So you can boot now with and without acpi. I need in copy acpica$ acpi.log and output from pci.exe. pci.exe -d >pci.out. With boot from acpi and boot without acpi.

Changed 16 years ago by Chuck McKinnis

Attachment: acpino.log added

This is the acpi file when booting from the CDRom.

Changed 16 years ago by Chuck McKinnis

Attachment: acpiboot.log added

This is the acpi file when booting from the the hard drive with /SMP /APIC

comment:19 Changed 16 years ago by Chuck McKinnis

I could not get pci.exe to run. I need to run with APIC when using SMP.

Where can I find the ACPI.PSD version 3.4?

comment:20 Changed 16 years ago by pasha

ecs 2.0 RC3 or get 3.5 from betazone

comment:21 Changed 16 years ago by Chuck McKinnis

No difference. But the version number that displays is 3.05 not 3.5, as 3.04 is not 3.5.

I still can't get them to recognize, but I do get: [i:\]hcimonit You have 4 PCI USB UHCI host controller(s) You have 1 PCI USB EHCI host controller(s) I am attaching acpi305.zip with the output from the acpi and pciscan -d

Changed 16 years ago by Chuck McKinnis

Attachment: acpi305.zip added

comment:22 Changed 16 years ago by pasha

Need, boot from install CD, do pci.exe -d >pciinst.log, then boot with acpi and do pci.exe -d >pciacpi.log. Attach here both files. You can try add /CD to acpi.psd.

For boot from boot drive w/o acpi you can try add pcibus.snp to snoop.lst and boot with full HW detect.

comment:23 Changed 16 years ago by Chuck McKinnis

e-co

anybody alive?

send us logs, show me output of rmview /irq

comment:24 Changed 16 years ago by eco

Resolution: invalid
Status: assignedclosed

We are interested to support Fujitsu-Siemens notebooks. Please re-open the ticket, collect additional logs, help us understand, do IBM USB drivers support your USB controller?

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