Opened 7 years ago

Closed 6 years ago

#148 closed defect (No Change Needed)

Not detecting USB controllers.

Reported by: guest Owned by: pasha
Priority: major Milestone: Release version 3.08
Component: ACPI PSD Version: 3.03
Keywords: Cc:

Description

My USB controllers are not being detected.

BASEDEV=USBEHCD.SYS /V
BASEDEV=USBOHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V

all report that the controllers are not detected.

This is a Fujitsu lifebook e8210. I am attaching my config.sys and instlog.zip

Attachments (5)

instlog.zip (229.0 KB) - added by guest 7 years ago.
config.sys (7.3 KB) - added by guest 7 years ago.
acpino.log (11.4 KB) - added by guest 7 years ago.
This is the acpi file when booting from the CDRom.
acpiboot.log (12.8 KB) - added by guest 7 years ago.
This is the acpi file when booting from the the hard drive with /SMP /APIC
acpi305.zip (5.1 KB) - added by guest 7 years ago.

Download all attachments as: .zip

Change History (29)

Changed 7 years ago by guest

Changed 7 years ago by guest

comment:1 follow-up: Changed 7 years ago by pasha

What say hcimonit.exe ?

comment:2 in reply to: ↑ 1 Changed 7 years ago by guest

Replying to pasha:

What say hcimonit.exe ?

hcimonit say:
You have 4 PCI USB UHCI host controller(s)
You have 1 PCI USB EHCI host controller(s)

comment:3 follow-up: Changed 7 years ago by pasha

  • Status changed from new to assigned

Ok. Who say "USB controllers are not detected" ?

comment:4 in reply to: ↑ 3 ; follow-up: Changed 7 years ago by guest

Replying to pasha:

Ok. Who say "USB controllers are not detected" ?

The device driver messages from the lines below:

BASEDEV=USBEHCD.SYS /V
BASEDEV=USBOHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V

comment:5 in reply to: ↑ 4 Changed 7 years ago by pasha

Replying to guest:

Replying to pasha:

Ok. Who say "USB controllers are not detected" ?

The device driver messages from the lines below:

BASEDEV=USBEHCD.SYS /V
BASEDEV=USBOHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V
BASEDEV=USBUHCD.SYS /V

Try rem BASEDEV=USBOHCD.SYS /V ?

comment:6 Changed 7 years ago by guest

I tried that and many combinations, but no difference.

comment:7 Changed 7 years ago by eco

What happens if you disable ACPI.PSD? USB drivers are loaded without errors?

comment:8 Changed 7 years ago by guest

When I try commenting out ACPI.PSD, I cannot operate the hard drive.

comment:9 follow-up: Changed 7 years ago by eco

  • can you boot from eCS CD1?
  • Try chkdsk x: /f

do you use bootable JFS? do you use the latest bootable JFS updated in 2007.

comment:10 Changed 7 years ago by eco

Q66: I disabled ACPI.PSD and can't boot anymore
A66: There are two suggestions:

1) detach the PC from AC, disconnect battery if using laptop.

Wait for 10 minutes, turn PC on again.

2) check filesystem: chkdsk x: /f

(boot from eCS CD1 or other bootable partition)

comment:11 in reply to: ↑ 9 ; follow-up: Changed 7 years ago by guest

Replying to eco:

  • can you boot from eCS CD1?
  • Try chkdsk x: /f

do you use bootable JFS? do you use the latest bootable JFS updated in 2007.

I am booting with an HPFS partition. When I re-enable ACPI.PSD, it works fine.

comment:12 Changed 7 years ago by pasha

Ok. Have you problem now?

comment:13 Changed 7 years ago by guest

Boots ok. Still does not recognizing the USB devices.

comment:14 in reply to: ↑ 11 Changed 7 years ago by pasha

Replying to guest:

Replying to eco:

  • can you boot from eCS CD1?
  • Try chkdsk x: /f

do you use bootable JFS? do you use the latest bootable JFS updated in 2007.

I am booting with an HPFS partition. When I re-enable ACPI.PSD, it works fine.

What do you mean under "it work fine" ?

comment:15 Changed 7 years ago by guest

I mean when I re-enable ACPI.PSD the drive boots fine. The USB ports are still not recognized.

comment:16 Changed 7 years ago by guest

e-co

OK,

but we can't help you,
we don't know, does USB controllers drivers support your motherboard or not.

try boot from CD1, demo-CD and test USB.

try enable/disable USB legacy in BIOS setup.

comment:17 Changed 7 years ago by guest

"but we can't help you, we don't know, does USB controllers drivers support your motherboard or not."

Huh? Isn't that the point of this exercise to make it work? hcimonit recognizes the USB controllers. Since it is recognized there, I suspect that the drive probably will work with the correct configuration/switches or with a little tweaking.

I tried both legacy and non-legacy modes. I was unable to access the USB during the install process which indicates to me that the USB was not regonized from the CD1 configuration.

comment:18 Changed 7 years ago by pasha

Ok. So you can boot now with and without acpi. I need in copy acpica$ acpi.log and output from pci.exe. pci.exe -d >pci.out. With boot from acpi and boot without acpi.

Changed 7 years ago by guest

This is the acpi file when booting from the CDRom.

Changed 7 years ago by guest

This is the acpi file when booting from the the hard drive with /SMP /APIC

comment:19 Changed 7 years ago by guest

I could not get pci.exe to run. I need to run with APIC when using SMP.

Where can I find the ACPI.PSD version 3.4?

comment:20 Changed 7 years ago by pasha

ecs 2.0 RC3 or get 3.5 from betazone

comment:21 Changed 7 years ago by guest

No difference. But the version number that displays is 3.05 not 3.5, as 3.04 is not 3.5.

I still can't get them to recognize, but I do get:
[i:\]hcimonit
You have 4 PCI USB UHCI host controller(s)
You have 1 PCI USB EHCI host controller(s)

I am attaching acpi305.zip with the output from the acpi and pciscan -d

Changed 7 years ago by guest

comment:22 Changed 7 years ago by pasha

Need, boot from install CD, do pci.exe -d >pciinst.log, then boot with acpi and do pci.exe -d >pciacpi.log. Attach here both files. You can try add /CD to acpi.psd.

For boot from boot drive w/o acpi you can try add pcibus.snp to snoop.lst and boot with full HW detect.

comment:23 Changed 7 years ago by guest

e-co

anybody alive?

send us logs, show me output of rmview /irq

comment:24 Changed 6 years ago by eco

  • Resolution set to invalid
  • Status changed from assigned to closed

We are interested to support Fujitsu-Siemens notebooks. Please re-open the ticket, collect additional logs, help us understand, do IBM USB drivers support your USB controller?

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