Changes between Version 4 and Version 5 of TicketProcessingGuide
- Timestamp:
- Feb 11, 2009, 10:31:53 PM (16 years ago)
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TicketProcessingGuide
v4 v5 16 16 The version will default to the current ACPI version. As of 2/9/2009, this is ACPI version 3.14. If you are reporting an issue for some other ACPI release, please override the default with the correct version. 17 17 18 The default values are defined by the ACPI project manager. 18 The component will default to ACPI.PSD. If you know your ticket applies to some other component, select it from the drop down list. 19 20 We use a set of standard keywords to organize tickets 21 22 * Booting 23 * Shutdown 24 * Suspend 25 * Resume 26 * SMP 27 * APIC 28 * APM 29 * Battery 30 * Heat 31 * ACPIDaemon 32 * ACPICA 33 * VPIC 34 * AMD 35 36 If any of these apply to your ticket, enter them in the keyword field. 37 Otherwise leave the field blank. 19 38 20 39 A well written ticket will contain sufficient information so that the … … 23 42 http://ecomstation.ru/projects/acpitools/?action=logs 24 43 will help you understand how to make this happen. 44 45 25 46 26 47 === Responding to Tickets assigned to the Feedback Milestone === … … 31 52 This will ensure that the developers are aware that you have responded. 32 53 33 If you forget to reassign the ticket, there may be a delay until the developers realizes you have responded. 54 '''If you forget to reassign the ticket to the current milestone, there may be a delay until the developers realizes you have responded.''' 34 55 Developers must give priority to tickets assigned the the current milestone and may or may not notice your response if you neglect to reassign the ticket to the current milestone. 35 56 … … 114 135 dispose of these tickets. 115 136 137 The current procedure is to resolve the tickets with status unknown after two months without a response. 138 139 === What to do after a New Release === 140 141 * Close the current milestone 142 * Set the new default milestone 143 * Add a future milestone to follow the default milestone 144 * Set the date of the Feedback Pending milestone to fall between the default milestone and the future milestone. 145 * Add an entry for the the released version and make it th ethe default version 146 147 We want reports sorted by miles to show the current milestone followed by the Feedback Pending milestone since these are typically the the milestones we want to look at. 148 149 150 151 152