Changes between Version 11 and Version 12 of WikiStart

Timestamp:

Jul 18, 2013, 7:54:43 PM (11 years ago)

Author:

David Azarewicz

Comment:

--

WikiStart

@@ -19 +19 @@
 Currently the usb host controller drivers are being worked on, snapshots of these drivers can be found on [http://hobbes.nmsu.edu/h-search.php?key=usbhcd&pushbutton=Search hobbes].
 
+= Users =
+
+== Binaries ==
+
 Official eCS binary releases can be downloaded from the !BetaZone in the USB Stack project at ​http://www.ecomstation.com
 
-= Users =
+These official eCS binary releases are thoroughly tested on many different systems and various configurations.
 
-== Support ==
+New releases are announced on the mailing list and elsewhere.
 
-As you might have suspected, this is yet another [http://www.netlabs.org Netlabs] project.
-The project URL is [wiki:/ "usb"]
+= Support and Submitting Tickets =
 
-Reporting bugs and requesting new features is done through the ticket system. You can view existing tickets, add comments to them and create new tickets using the corresponding buttons at the top of every page. If you want to submit a new bug or request a feature, please use the Search function first to make sure there is no ticket for this task already created.[[BR]]
-We review the tickets regularly and leave comments if we need more info. So please revisit the [http://svn.netlabs.org/usb/report/11 Feedback analysis] as often as possible. If we leave some comment on a ticket and don't get feedback from the ticket creator, the ticket will be closed some weeks later. 
+Please read the [wiki:Troubleshooting] page before submitting a ticket.
 
-Anonymous access to the ticket system has been restricted due to multiple attacks of stupid spammers we've been suffering from lately. In order to create a new ticket or comment the existing one, you need to login with your Netlabs login ID.
-If you do not have a login ID, you can request one at [http://www.netlabs.org/en/site/member/member.xml].
-We are sorry for any inconvenience, but at the present time this is the only way to avoid extremely annoying spam. 
-[[br]][[br]]
-If you have open tickets created with the guest login, please add a comment to the ticket showing your new login id and we will update the ticket so that you automatically receive e-mail when your open tickets are updated. 
+Reporting bugs and requesting new features is done through the ticket system. You can view existing tickets, add comments to them and create new tickets using the corresponding buttons at the top of every page. If you want to submit a new bug or request a feature, please use the Search function first to make sure there is no ticket for this task already created.
+
+In order to receive e-mails when your ticket is updated, make sure you have updated your preferences with your correct e-mail address. 
+
+We review the tickets regularly and leave comments if we need more info. So please revisit the [http://svn.netlabs.org/usb/report/11 Feedback analysis] as often as possible. If we leave comment and don't get feedback from the ticket creator, we will close the ticket after some weeks.
+
+You must be logged into TRAC to create tickets. Please login with your  Netlabs login id. If you do not have a login id, you can request one at  http://www.netlabs.org/en/site/member/member.xml. Your login id is created immediately even though there is no indication that it was done. After creating your login, simply go back to the Panorama support page, click Login at the top of the page, and use your new login and password to log in.  If you have trouble acquiring a Netlabs login id send an e-mail to Netlabs Community Mailing List.
+
+Please make sure your name and e-mail address are set correctly in your Preferences. This will ensure that you get an e-mail when your ticket is updated.
 
 = Developers =
@@ -47 +53 @@
 == Building ==
 
-
-
 More to come...