Changes between Version 2 and Version 3 of Ticket #23, comment 10


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Timestamp:
Sep 17, 2012, 8:45:57 AM (12 years ago)
Author:
Lars Erdmann

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  • Ticket #23, comment 10

    v2 v3  
    11Can you backlevel ACPI.PSD to version 3.20.01 and see if the shutdown and reboot problem goes away ?
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    3 Can you please check your eWorkplace / XWorkplace shutdown settings ? You can make a screen shot of the relevant settings page and attach here.
     3Can you please check your eWorkplace / XWorkplace shutdown settings ? You can make a screen shot of the relevant settings page and attach here. You should make sure that the auto close feature is properly configured and that the "restart after shutdown" feature is DISABLED.
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    55Also, please attach your config.sys.
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    7 Finally, run "\ecs\install\detectei\pciscan.exe -D >output.txt" and attach screen output.
     7Finally, run "\ecs\install\detectei\pciscan.exe -D >output.txt" and attach the generated file output.txt