Opened 2 years ago

Closed 14 months ago

#126 closed defect (fixed)

printing fails with "Unable to read print data."

Reported by: lewisr Owned by:
Priority: Feedback pending Milestone:
Component: cups Version:
Severity: highest Keywords:
Cc:

Description

cups-debuginfo-2.1.3-7.oc00.i686
cups-filesystem-2.1.3-7.oc00.noarch
cups-lpd-2.1.3-7.oc00.i686
cups-2.1.3-7.oc00.i686
cups-libs-2.1.3-7.oc00.i686
cups-filters-debuginfo-1.8.2-5.oc00.i686
cups-filters-1.8.2-5.oc00.i686
cups-client-2.1.3-7.oc00.i686
cups-filters-libs-1.8.2-5.oc00.i686
ghostscript-9.18-5.oc00.i686
ghostscript-fonts-6.0-1.oc00.noarch
gutenprint-extras-5.2.11-3.oc00.i686
gutenprint-libs-5.2.11-3.oc00.i686
gutenprint-cups-5.2.11-3.oc00.i686
gutenprint-doc-5.2.11-3.oc00.i686
gutenprint-5.2.11-3.oc00.i686
hplip-common-3.16.3-1.oc00.i686
hplip-3.16.3-1.oc00.i686
hplip-libs-3.16.3-1.oc00.i686

ThinkPad? T60

Error log attached.

Changed the USB stack (Lars' 208 build), and I now get a usable printer name coming back to allow me to not only find new printers but to install.

Installed new USB-connected HP Color LaserJet? 3800 using HPIJS.

When sending test page to printer, error_log returns:

I [23/Oct/2016:14:10:53 +0500] [Job 10] Sending data to printer.
D [23/Oct/2016:14:10:53 +0500] cupsdMarkDirty(---J-)
D [23/Oct/2016:14:10:53 +0500] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [23/Oct/2016:14:10:53 +0500] [Job 10] Set job-printer-state-message to "Sending data to printer.", current level=INFO
E [23/Oct/2016:14:10:53 +0500] [Job 10] Unable to read print data.
D [23/Oct/2016:14:10:53 +0500] cupsdMarkDirty(---J-)
D [23/Oct/2016:14:10:53 +0500] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [23/Oct/2016:14:10:53 +0500] [Job 10] Set job-printer-state-message to "Unable to read print data.", current level=ERROR
D [23/Oct/2016:14:10:53 +0500] [Job 10] select: Socket operation on non-socket
D [23/Oct/2016:14:10:53 +0500] Discarding unused job-progress event...
D [23/Oct/2016:14:10:53 +0500] Discarding unused printer-state-changed event...
W [23/Oct/2016:14:10:53 +0500] cupsdDoSelect: select() returned -1... pause and retry select()
D [23/Oct/2016:14:10:54 +0500] [Client 23] HTTP_STATE_WAITING Closing for error 32 (Broken pipe)
D [23/Oct/2016:14:10:54 +0500] [Client 23] Closing connection.
D [23/Oct/2016:14:10:54 +0500] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
D [23/Oct/2016:14:10:54 +0500] [Job 10] PDF template file doesn\'t have form. It\'s okay.
D [23/Oct/2016:14:10:54 +0500] [Job 10] PID 449 (/@unixroot/usr/lib/cups/backend/usb.exe) stopped with status 1.
D [23/Oct/2016:14:10:54 +0500] [Job 10] PID 444 (/@unixroot/usr/lib/cups/filter/bannertopdf.exe) exited with no errors.
D [23/Oct/2016:14:10:54 +0500] [Job 10] Filetype: PDF
D [23/Oct/2016:14:10:54 +0500] [Job 10] Storing temporary files in C:\\var\\temp
D [23/Oct/2016:14:10:54 +0500] [Job 10] Process is dying with \"Failed to execute ghostscript to determine number of input pages!
D [23/Oct/2016:14:10:54 +0500] [Job 10] \", exit stat 6
D [23/Oct/2016:14:10:54 +0500] [Job 10] Cleaning up...
W [23/Oct/2016:14:10:54 +0500] cupsdDoSelect: select() returned -1... pause and retry select()
D [23/Oct/2016:14:10:54 +0500] [Job 10] PID 445 (/@unixroot/usr/lib/cups/filter/pdftopdf.exe) exited with no errors.
D [23/Oct/2016:14:10:54 +0500] [Job 10] PID 448 (/@unixroot/usr/lib/cups/filter/foomatic-rip.exe) stopped with status 6.
I [23/Oct/2016:14:10:54 +0500] [Job 10] Backend returned status 1 (failed)
D [23/Oct/2016:14:10:54 +0500] Discarding unused job-state-changed event...
I [23/Oct/2016:14:10:54 +0500] [Job 10] Printer stopped due to backend errors; please consult the error_log file for details.

foomatic test page also attached. So, we are getting the test data generated, but sending is a problem (as the log indicates).

Attachments (4)

cups-error-log.zip (14.8 KB) - added by lewisr 2 years ago.
cups error log
printers.conf (1.0 KB) - added by lewisr 2 years ago.
printers conf
foomatic-SxFE7P (39.1 KB) - added by lewisr 2 years ago.
printer test page
cups-error-log.2.zip (14.3 KB) - added by lewisr 2 years ago.
cups error log after change in print driver

Download all attachments as: .zip

Change History (10)

Changed 2 years ago by lewisr

cups error log

Changed 2 years ago by lewisr

printers conf

Changed 2 years ago by lewisr

printer test page

comment:1 Changed 2 years ago by lewisr

Changed driver to HP Color LaserJet? 3800 pcl3, hpcups 3.16.5 (color, 2-sided printing) and was able to get blank page to generate.

error_log attached.

Version 0, edited 2 years ago by lewisr (next)

Changed 2 years ago by lewisr

cups error log after change in print driver

comment:2 Changed 2 years ago by diver

could you eventually try all tests with the socket backend first? Just to see if it's a general issue or a usb issue. I can't test USB atm, as I have no USB attached printer here.

comment:3 Changed 2 years ago by psmedley

Assuming libusb is also in play here by usb.exe? My build or an rpm of it?

comment:4 Changed 14 months ago by diver

  • Priority changed from major to Feedack pending

is this still open?

comment:5 Changed 14 months ago by lewisr

I am not seeing this message anymore (unable to read print data) with:

cups-filesystem-2.1.3-7.oc00.noarch
cups-filters-libs-1.8.2-5.oc00.i686
cups-2.1.3-7.oc00.i686
cups-filters-1.8.2-5.oc00.i686
cups-client-2.1.3-7.oc00.i686
gutenprint-cups-5.2.11-3.oc00.i686
cups-libs-2.1.3-7.oc00.i686
gnu-ghostscript-9.14-1.oc00.i686
ghostscript-fonts-6.0-1.oc00.noarch
gutenprint-5.2.11-3.oc00.i686
gutenprint-cups-5.2.11-3.oc00.i686
gutenprint-libs-5.2.11-3.oc00.i686
hplip-common-3.16.3-1.oc00.i686
hplip-libs-3.16.3-1.oc00.i686
hplip-3.16.3-1.oc00.i686

However, the problem rpeorted in #143 persists (regardless which backend is in use, USB or socket).

comment:6 Changed 14 months ago by lewisr

  • Resolution set to fixed
  • Status changed from new to closed
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