Changes between Version 3 and Version 4 of Troubleshooting

Timestamp:

Dec 11, 2012, 11:16:43 PM (11 years ago)

Author:

David Azarewicz

Comment:

--

Troubleshooting

@@ -3 +3 @@
 == Custom Resolutions ==
 
-The custom resolution feature is experimental.  If you have problems with the custom resolution feature, the PanoUtil.exe program can be used to
-control the custom resolution functions. If you happen to boot to a resolution that cannot be displayed, you can type CTL-ALT-DEL to activate the CAD handler and go to a command prompt to execute these commands.
+The custom resolution feature is experimental and may not work in all cases. The custom resolution feature works by patching the video BIOS. Newer Intel BIOS and ATI/ATOM BIOS are supported. Nvidia BIOS support is coming soon.
+
+By default, the Panorama driver will query the display resolution and timing (EDID) via the Display Data Channel (DDC). 
+If this succeeds, the Panorama driver will automatically convert the 1600x1200 entry in the list of available
+resolutions that are displayed in the Screen Object settings to the native display resolution. 
+You can then select the desired resolution from the list. This is the best method of operation since the exact timings that are
+provided by the display are used.
+
+If you have problems with the custom resolution feature, the !PanoUtil.exe program can be used to control the custom resolution functions. 
+If you happen to boot to a resolution that cannot be displayed, you can type CTL-ALT-DEL to activate the 
+CAD handler and go to a command prompt to execute these commands.
 
 To reset all the custom resolution settings to the default and set the PM resolution to 800x600:
@@ -56 +65 @@
 }}}
 5. Attach the LOG file to your ticket.
+
+== Systems Running the Debug Kernel Might Get an Unexpected Trace Interrupt ==
+
+The video BIOS in some systems will sometimes generate an unexpected trace interrupt when the system is running the debug Kernel. You can simply disable the trace interrupt handling using the "vc 1" kernel debugger command.  Systems running the retail kernel are not affected.