Changes between Version 32 and Version 33 of WikiStart

Timestamp:

Mar 25, 2012, 7:55:48 AM (12 years ago)

Author:

David Azarewicz

Comment:

--

WikiStart

@@ -109 +109 @@
 To add a new driver, simply create another directory off the root for your hardware specific source files.  You can use the files in the r8169 directory and/or the files in the e1000e directory as an example of how to build the hardware portion of the driver.  Ideally, you should not need to edit any of the common files.  You will also need to edit the Makefile to include a target for your new driver.
 
-= Support =
+= Support and Submitting Tickets =
 
-Reporting bugs and requesting new features is done through the ticket system. You can view existing tickets, add comments to them and create new tickets using the corresponding buttons at the top of every page. If you want to submit a new bug or request a feature, please use the Search function first to make sure there is no ticket for this task already created.[[BR]]
+Reporting bugs and requesting new features is done through the ticket system. You can view existing tickets, add comments to them and create new tickets using the corresponding buttons at the top of every page. If you want to submit a new bug or request a feature, please use the Search function first to make sure there is no ticket for this task already created.
+
+At a minimum, include the PCI Vendor ID and Device ID of your hardware in the ticket (ie. the section from PCI.EXE that relates to your NIC). If the driver traps, please, include trap screen.
+
 We review the tickets regulary and leave comments if we need more info. So please revisit the [http://svn.ecomstation.nl/multimac/report/10 Feedback analysis] as often as possible. If we leave comment and don't get feedback from the ticket creator, we will close the ticket after some weeks.
-[[BR]][[BR]]
+
 You must be logged into TRAC to create tickets. Please login with your  Netlabs login id. If you do not have a login id, you can request one at  http://www.netlabs.org/en/site/member/member.xml. If you have trouble acquiring a Netlabs login id send an e-mail to Netlabs Community Mailing List.
 
 If you have open tickets created with the guest login, please add a comment to the ticket showing your new login id and we will update the ticket so that you automatically receive e-mail when your open tickets are updated.
+
+If you fixed a bug yourself and would like your fix to be included in the svn repository, please open a ticket and attach your fix.
 
 = Credits =