| 3 | | If you have problems with one of the !MultiMac drivers, the developer may ask you to |
| 4 | | install the trace version and provide a trace dump. |
| | 3 | If you open a ticket, additional information will almost always be necessary. The two most common things are a testlog log file and a formatted trace. The testlog log file is always required. You can save a lot of time by attaching the testlog log file to your ticket when you open it, rather than waiting for the developer to ask for it. Only attach a formatted trace file if the developer asks for it. |
| | 4 | |
| | 5 | This page contains instructions for creating a testlog log file and a formatted trace file. |
| | 6 | |
| | 7 | == Capturing A testlog log file == |
| | 8 | |
| | 9 | If you don't already have the current version of testlog.cmd, you can download it here: [http://88watts.net/download/testlog-2.08.zip testlog-2.08.zip] |
| | 10 | |
| | 11 | Open a command window and execute the testlog command for your particular driver. For example: |
| | 12 | {{{ |
| | 13 | testlog r8169 |
| | 14 | }}} |
| | 15 | |
| | 16 | Attach the created log file to your ticket. Do not ZIP the log file. |
