id summary reporter owner description type status priority milestone component version resolution keywords cc 376 Attempting to open a PDF file causes a trap in OPENJP27 darcio "Using Lucide 1.41 RC_4 (2019-01-08) release here. Attempting to open a Brother HL5470DW User Guide (manual) crashes Lucide. Looking at the trap dump I find the following: Exceptq Version: 7.11.3-shl (Jul 5 2016) Exception C0000005 - Access Violation Process: G:\APPS\GENERAL\LUCIDE\LUCIDE.EXE (01/08/2019 14:43:23 16,757) PID: DF (223) TID: 04 (4) Slot: D3 (211) Priority: 200 Module: OPENJP27 Filename: G:\USR\LIB\OPENJP27.DLL (11/02/2018 14:46:08 203,792) Address: 005B:10562DB2 (0001:00002DB2) Cause: Unknown access fault So it looks like the JPG module is at fault? I flagged the ticket 'Component: Plugin:JPG', but please change if that is not correct. I will u/l the EXCEPTQ trap file next. The problem PDF file is about 4MB in size, not sure if I can u/l for your review or not - will try, although I'm thinking the size is too big." defect closed major 1.4.1 Plugin: JPG 1.4.0 fixed