Changes between Version 19 and Version 20 of TestingGuide


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Timestamp:
Jan 9, 2012, 10:15:36 PM (8 years ago)
Author:
dazarewicz
Comment:

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  • TestingGuide

    v19 v20  
    7474== Collecting a Serial Port Log ==
    7575
    76 If your system does not have a serial port, or you cannot collect a serial port log, collect a video log as described below.
     76If your system does not have a serial port, or you cannot collect a serial port log, collect a video log instead as described below.
    7777
    7878If your system won't boot, the most useful log is captured from the serial port.
     
    1051051. Edit the config.sys on the system under test and change the PSD line to:
    106106   PSD=ACPI.PSD /DBGLVL=3 /OV
    107 2. Comment out (using REM) the APM.ADD driver and the AcpiDaemon RUN statement.
    108 3. Boot the system under test. When it stops take a picture of the screen and attach the picture to your ticket.
     1072. Comment out (using REM) the APM.ADD driver and the !AcpiDaemon RUN statement.
     1083. Rename /OS2LOGO to /OS2LOGO.sav so that the eCS logo won't be displayed. You may need to change the permissions of the file before you can rename it.  You can rename this file back after you are done.
     1094. Boot the system under test. When it stops take a picture of the screen and attach the picture to your ticket.
    109110