Changes between Version 16 and Version 17 of TestingGuide


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Timestamp:
Jan 9, 2012, 9:58:51 PM (8 years ago)
Author:
dazarewicz
Comment:

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  • TestingGuide

    v16 v17  
    1 == Testing Guidelines ==
     1= Testing Guidelines =
    22
    33Your system should *always* boot and run correctly with no PSD installed. If it does not,
     
    3737   If the system boots ok -> Check to make sure all of your drivers support interrupts
    3838   greater than 15. If any of them do not, then this is how you need to run your system.
    39    Otherwise, install debug version, collect logs, report problem
     39   Otherwise, collect a testlog log and a serial port log as described below.
    4040
    4141   If the system won't boot, how far does it get?
     
    5252
    53534. PSD=ACPI.PSD /PIC[[BR]]
    54    if the system boots ok -> install debug version, collect logs, report problem[[BR]]
    55    if the system won't boot -> report problem
     54   if the system boots ok -> Collect a testlog log and collect a serial port log as described below.[[BR]]
     55   if the system won't boot -> collect a serial port log as described below.
    5656
     57= Collecting Logs, Reporting Problems, and Submitting Tickets =
    5758
     59== Collecting a testlog log ==
    5860
    59 == Reporting Problems and Submitting Tickets ==
     611. Install the debug package from the Warpin package and copy the debug version of ACPI.PSD to \OS2\BOOT on your boot disk.
     622. If you did not install from the ACPI Warpin package, download "testlog" from http://www.88watts.net/software.html
     633. Add the /DBGLVL=3 switch to the PSD= line in your CONFIG.SYS:
     644. Use "testlog acpi" or double click the "ACPI testlog.cmd" object to produce a log. When prompted, type a short description of what the problem is.
     655. Attach the ZIP file to your ticket.
    6066
    61 Before you submit a ticket:
     67== Collecting a serial port log ==
    6268
    63 1. Download "testlog" from http://www.88watts.net/software.html
    64 2. Install the debug version (from the "debug" directory) of ACPI.PSD and ACPI32.DLL.  !AcpiDaemon.exe and APM.ADD are optional.
    65 3. Add the /DBGLVL=3 switch to the PSD= line in your CONFIG.SYS:
    66 4. Use "testlog acpi" to produce a log. When prompted, type a short description of what the problem is.
    67 5. Attach the ZIP file to your ticket.
     69If your system won't boot, the most useful log is captured from the serial port.
     70To capture a log from the serial port you need:
     71
     721. A fully wired null modem cable (ie. one that supports hardware handshaking).
     73   A 3 wire cable might work ok but the system will boot very slowly and you
     74   may lose some characters.
     752. Another computer that will capture the serial data.
     763. A terminal emulator program that will capture the serial data such as ZOC.
     77
     78Then follow these steps:
     79
     801. Connect the null modem cable from the system under test to the system that
     81   will capture the serial data.
     822. Start the terminal emulator program and set the baud rate of the terminal
     83   emulator to "115200,8,n,1", Enable hardware handshaking (RTS/CTS), and
     84   enable logging to a file.
     853. Edit the config.sys on the system under test and change the PSD line to:
     86   PSD=ACPI.PSD /DBGLVL=3 /O1
     874. Comment out (using REM) the APM.ADD driver and the AcpiDaemon RUN statement.
     885. Boot the system under test. When it stops close the log file on the system
     89   that was capturing the serial data and attach the log to your ticket.
     90